Purpose This paper aims to identify, classify and rank the contributing factors to financial resilience. Design/methodology/approach The present study is of a mixed-method and significant contributing factors have been identified after analyzing and reviewing the literature on resilience and financial resilience. These factors were classified and ranked using the analytic hierarchy process method. This paper operationalizes the concept of financial resilience. Findings The study results show that consistency in production and sales, access to a reliable supply chain, management ability to environmental adaptability, regional dimension and social support from the government’s side are among the determining factors in financial resilience at the market level. Some elements such as flexibility, risk identification, income, foreign exchange benefits, innovation in presenting goods and services, firm size and responsiveness of partners and beneficiaries inside and outside the organization are among the leading contributing factors at the organization level and management manner. Finally, the staff’s efficiency in using organization resources, shareholder staff and learning culture in the organization are among the main contributing factors to financial resilience under the staff’s influence. Originality/value The study results may give managers direction to evaluate companies’ resilience, especially in the emerging economy; besides, it improves the literature on the topic.

PurposeThe current study aims to identify and classify the financial resilience measurement indices using the intuitive fuzzy approach.Design/methodology/approachThe present study aims to identify and classify firms' indices of financial resilience measurement using the Fuzzy–Delphi combined method and the intuitive fuzzy DEMATEL technique with interval values. For the study and the literature review, 29 financial resilience indices were identified, and 12 were finalised after screening and localisation. Next, the selected indices were classified into two groups of influencing and being influenced, and the significant range of each one was determined. Finally, the executive and research suggestions were presented based on the obtained results.FindingsThe study results indicate a higher significance level of redundancy and visibility in financial resilience.Originality/valueThe present study is the pioneer study to assess, identify and classify the contributing indices to financial resilience.