Background: Patient-centered communication is a critical component of patient-centered care. The purpose of this study was to evaluate the efficacy of a training course in patient-communication. Materials: A training course for resident physicians and fellows was initiated in 2011. The course utilized the Acknowledge, Introduction, Duration, Explanation, Thanking (AIDET TM ) framework. In the quarter year following the training, a survey was sent to evaluate the trainees' self-assessed physician-patient communication skills. Results: Of the 885 trainees who received the survey, 241 responded (response rate, 27%). Those attending the AIDET TM training were significantly more likely to report that they praised the care provided by other teams (p=0.01) and to leave contact information for the patient (p=0.02). In addition, those who underwent AIDET TM training were more likely to report that they received adequate communication skills training during residency and fellowship (p=0.045). Conclusions: AIDET TM training is associated with better scores on self-assessed physician-patient communication skills.
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