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An experiment investigated whether measurement features affected observed relationships between counterproductive work behavior (CWB) and organizational citizenship behavior (OCB) and their relationships with other variables. As expected, correlations between CWB and OCB were significantly higher with ratings of agreement rather than frequency of behavior, when OCB scale content overlapped with CWB than when it did not, and with supervisor rather than self-ratings. Relationships with job satisfaction and job stressors were inconsistent across conditions. We concluded that CWB and OCB are likely unrelated and not necessarily oppositely related to other variables. Researchers should avoid overlapping content in CWB and OCB scales and should use frequency formats to assess how often individuals engage in each form of behavior.

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Accounts of arrogant employees abound, yet there is little systematic research on arrogance within organizations. In response to this oversight, this article presents the findings from four studies. In Studies 1 and 2, the authors developed the Workplace Arrogance Scale and found support for its convergent and discriminant validity. In Study 3, the Workplace Arrogance Scale was included as part of a 360-degree performance feedback survey. Results revealed that there was satisfactory agreement between self-and other-ratings of arrogance. The authors also found that arrogance was negatively related to self-and other-rated task performance. Findings from Study 4 suggested that arrogance is negatively related to cognitive ability and self-esteem. The authors conclude by discussing the theoretical and practical implications of these findings.

Cyberloafing—the use of an electronic device at work for an activity that an immediate supervisor would not consider work-related—is now the most common way that employees waste time at work. It is well established that social norms play a role in cyberloafing, but it is unknown what specific normative information employees attend to when deciding whether or not to cyberloaf. In Study 1, we tested which of four types of normative information could underlie the observed correlation between social norms and cyberloafing. We found that both perceptions of supervisor cyberloafing and perceptions of coworker cyberloafing accounted for unique variance in cyberloafing, and also discovered some evidence that the approval of these referents also had the same effect. In Study 2, we cross-validated these results from Study 1 using a sample that was reasonably representative of the general working population—supporting the generalizability of our findings from Study 1. Furthermore, we conducted supplemental analyses (relative weights analysis and polynomial regression) to untangle nuances in how normative data relates to cyberloafing. In Study 1, we also examined the role of actual norms—as opposed to perceived norms—and found evidence that actual supervisor cyberloafing does influence cyberloafing through employee perceptions of supervisor cyberloafing. Overall, this investigation serves to clarify how social influence plays a role in the cyberloafing phenomenon.