In order to improve the satisfaction of patients and doctors in terms of patient-centered medical services, the results of this study approached from the perspective of medical examination and conducted research and analysis of literature, case studies, and hospital visits. It was designed intuitively by applying the questionnaire, which is the basis, as a responsive box according to the Fitts Law, focusing on readability to fit the mobile screen with symptoms and items for each part. Second, an environment in which in-depth medical interviews can be created was created by reducing questioning time by providing a space for users to describe questions that may be missed in a short medical treatment time. Third, the pre-diagnosis questionnaire prepared for first visit suggested the possibility of in-depth medical care by reducing closed conversations between patients and doctors and reducing unnecessary questioning time with open-ended questions. Fourth, the mobile access to the pre-first visit medical questionnaire resulted in technical limitations in applying the integrated hospital system. The significance of this study is to propose a design for improving patient-doctor communication and treatment satisfaction during limited treatment hours. We expect a medical environment that can increase the satisfaction of patients and doctors in terms of patient-centered medical services and the use of basic data that can be provided in a mobile environment for the preparation of patient questionnaires necessary for first visits and outpatients.
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