Cognitive abilities are good predictors of safety performance in many occupations. However, this correlation has not been studied from the perspective of high-speed railway (HSR) dispatchers who play a vital role in ensuring the safety and punctuality of HSR transportation system. Therefore, studying factors affecting HSR dispatchers’ safety performance is not only of great importance in filling the theoretical gap, but also conducive to the selection and training of dispatchers, contributing to the reduction of human errors and the prevention of railway accidents. In this study, a total of 118 HSR dispatchers from a branch of China Railway were recruited to complete the tests that examined their cognitive abilities related to the dispatching job, including logical reasoning, visual multiobject tracking, working memory, task switching, and cognitive flexibility. Safety performance, including both the safety evaluation score obtained from the dispatchers’ monthly safety performance record of the Railway Bureau and the emergency disposal performance indicated by train delay time, was evaluated with a dispatch simulator. The results suggested that better abilities in visual multiobject tracking, working memory, task switching, and cognitive flexibility were correlated with higher safety evaluation score (reflecting daily safety performance) and shorter train delay time (reflecting safety and efficiency in emergency disposal). No significant correlation was found in logical reasoning. These findings support the recommendation that cognitive abilities investigated as predictors of safety performance could be useful for the selection and training of HSR dispatchers.
High-speed railway (HSR) transportation poses a serious challenge to dispatchers, whose job performance plays a critical role for the safety and efficiency of the transportation system. This study examined the relationship between cognitive and mental factors and job performance among Chinese high-speed railway dispatchers and established a predictive model for the job performance of dispatchers. Cognitive abilities involved in train dispatching including working memory and multiobject tracking and potential related mental factors including depression, anxiety, perceived stress, and social support were examined. Job performances were measured by both subjective and objective indicators, i.e., the overall evaluation by supervisors and the delay time by dispatching simulator. Stepwise regression results showed that both cognitive abilities and 2 mental factors (depression and perceived stress) have strong relations with job performance, and tremendous distinction between groups of good and poor performance of HSR dispatchers is revealed. The predictive model accounted for 91% of the overall variance in objective performance indicator and has 96% distinguished accuracy of good and poor groups. These findings imply that cognitive and mental factors should be of great concern to the current practice of Chinese HSR dispatcher selection and management.
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