Australia's 2017 Royal Commission into Institutional Responses to Child Sexual Abuse recommended to organizations that children should participate in decisions affecting their lives as a safety standard. While a substantial body of research about children's voices in statutory or out-of-home care now exists, there remains a paucity of research into children's voices in family support services delivered by nongovernment organizations. This is despite the primary service purpose being to benefit children. This lack of focus in family support was identified as a research priority by a nongovernment organization in Queensland, Australia, which lead to a collaborative research programme. This article reports on initial research from a survey study to describe the current state of play from practitioners into their perceptions and practices of children's participation in family support contexts. A voluntary and anonymous online, qualitativepredominate survey was opened to 110 practitioners in family support services, of which 50% responded. The findings identified that children's voices were compromised by perceptions of children's capacity relating to age and vulnerability, the parental focus of the service coupled with perceptions of parent's needs and gatekeeping behaviours and service pressures that work against the conditions required for children's rights to voice.

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Research into children's voices continues to receive significant attention due to the limited progress made around the world in meeting Article 12 of the Convention on the Rights of the Child: the right to be heard and participate in decision making. However, there is a paucity of research providing insights into children's voices in family support services linked with the child protection system. This paper contributes new understandings into the everyday practice experiences of 46 frontline urban and regional practitioners working in family support services for UnitingCare, a nongovernment organisation in Queensland, Australia. Critical and interpretive research utilising WorldCafé focus groups reveals hearing children's voices is not occurring as an everyday practice. It identified four intersecting influences that prevent rights-based children's participation: program, conceptual, organisational, and direct practice issues. A sustained paradigm shift to protection with participation is needed to ensure children's voices are included as an everyday practice in family support services. IMPLICATIONS. Culture, program, organisation, and practice level challenges intersect to impede frontline family support services practitioners from hearing children's voices as an everyday practice. . A paradigm shift to "protection with participation", a culture that values children and their voices, alongside steadfast leadership are needed to embed a rights-based, child-inclusive approach in family support services as part of the care continuum.