Due to major work disruptions caused by the coronavirus (COVID-19) pandemic, supervisors in organizations are facing leadership challenges as they attempt to manage “work from home” arrangements, the health and safety of essential workers, and workforce reductions. Accordingly, the present research seeks to understand what types of leadership employees think is most important for supervisors to exhibit when managing these crisis-related contexts and, in light of assertions that women may be better leaders during times of crisis, examines gender differences in how male and female supervisors act and how subordinates perceive and evaluate them in real (Study 1) and hypothetical (Study 2) settings. Results indicate that communal leader behaviors were more important to employees in all three crisis contexts. In Study 1, communality was a stronger predictor than agency of supervisor likability and competence. In Study 2, communality was also more positively related to likability, but agency and communality were equally predictive of competence ratings. Ratings of real supervisors suggest that women were not more communal than men when managing these crises, nor did perceptions of leader behavior differ by supervisor gender in a controlled experiment. However, evaluations of women's competence were more directly related to their display of communal behaviors than were evaluations of male supervisors. This research is helpful practically in understanding effective supervisory leadership during the COVID-19 crisis and contributes to the literature on gender and leadership in crisis contexts by attempting to disentangle gender differences in leader behaviors, perceptions, and evaluations.
Both identity-based discrimination and harassment continue to pervade workplaces (Colella et al., 2017), creating a barrier for organizations attempting to foster an inclusive environment for their workers who are a part of stigmatized or marginalized groups. One potential organizational-level response to such behaviors is training, although empirical evaluations suggest that such efforts may be associated with limited effectiveness (Bezrukova et al., 2012). Accordingly, in their focal article, Hayes et al. (2020) present a number of broad topics and research questions aimed to highlight areas in which sexual harassment and racial discrimination training may become more effectual. In this commentary, we put forth ally training as an alternative approach that may address a number of the identified topics and suggest that such training efforts may prove a potentially promising avenue toward the development of a more inclusive organization.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.