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Street‐level bureaucratic theory is now at a fairly mature stage. The focus on street‐level bureaucrats as ultimate policymakers is now as familiar as it is important. Likewise, the parallel sociolegal study of the implementation of public law in public organizations has demonstrated the inevitable gap between law‐in‐the‐books and law‐in‐action. Yet, the success of these advances comes at the potential cost of us losing sight of the importance of law itself. This article analyzes some empirical data on the decision making about one legal concept—vulnerability in UK homelessness law. Our analysis offers two main contributions. First, we argue that, when it comes to the implementation of law, the legal abilities and propensities of the bureaucrats must be taken into account. Bureaucrats' abilities to understand legal materials make a difference to the likelihood of legal compliance. Second, we must also pay attention to the character of the legal provisions. Where a provision is simple, it is more likely to facilitate legal knowledge and demands nothing of bureaucrats in terms of legal competence. Where the provision is also inoffensive and liveable, it is less likely to act as an impediment to legal conscientiousness.

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Drawing on the results of a qualitative longitudinal analysis of the experiences of homeless people using an employment related programme in the UK, this article explores the experiences of homeless women. Research focused on women’s trajectories through homelessness remains unusual and this comparatively large study provided an opportunity to look at a group of homeless women over time. The results from 136 in-depth interviews with forty-seven homeless women are reported. The interviews explored their lives prior to becoming homeless, their routes into homelessness and their trajectories through and out of homelessness. The article does not compare experiences across gender, focusing solely on women, because the existing evidence base focuses largely on the experiences of lone homeless men. The goals of the article are twofold, first to add to the existing evidence on women’s experiences of homelessness and second to add to emergent debates on whether gender is associated with differentiated trajectories through homelessness.