DevSecOps is an emerging paradigm that breaks the Security Team Silo into the DevOps Methodology and adds security practices to the Software Development Cycle (SDL). Security practices in SDL are important to avoid data breaches, guarantee compliance with the law and is an obligation to protect customers data. This study aims to identify metrics teams can use to measure the effectiveness of DevSecOps methodology implementation inside organizations. To that end, we performed a Multivocal Literature Review (MLR), where we reviewed a selection of grey literature. Several metrics purposed by professionals to monitor DevSecOps were identified and listed.

Businesses today need to respond to customer needs at an unprecedented speed. Driven by this need for speed, many companies are rushing to the DevOps movement. DevOps, the combination of Development and Operations, is a new way of thinking in the software engineering domain that recently received much attention. Since DevOps has recently been introduced as a new term and novel concept, no common understanding of what it means has yet been achieved. Therefore, the definitions of DevOps often are only partly relevant to the concept. This research presents a systematic literature review to identify the determining factors contributing to the implementation of DevOps, including the main capabilities and areas with which it evolves.

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Businesses today need to respond to customer needs at an unprecedented speed. Driven by this need for speed, many companies are rushing to the DevOps movement. DevOps, the combination of development and operations, is a new way of thinking in the software engineering domain that recently received much attention. Since DevOps has recently been introduced as a new term and novel concept, no common understanding of what it means has yet been achieved. Therefore, the definitions of DevOps often are only a part relevant to the concept. This research presents a systematic literature review to identify the determining factors contributing to the implementation of DevOps, including the main capabilities and areas with which it evolves.

Information technology (IT) service management is considered a collection of frameworks that support organizations managing services. The implementation of these kinds of frameworks is constantly increasing in the IT service provider domain. The main objective is to define and manage IT services through its life cycle. However, from observing the literature, scarcely any research exists describing the main concepts of ITSM. Many organizations still struggle in several contexts in this domain, mainly during implementation. This research aims to develop a reference study detailing the main concepts related with ITSM. Thus, a systematic literature review is performed. In total, 47 articles were selected from top journals and conferences. The benefits, challenges, opportunities, and practices for ITSM implementation were extracted, critically analysed, and then discussed.