Human trust and reliance in artificial agents is critical to effective collaboration in mixed human computer teams. Understanding the conditions under which humans trust and rely upon automated agent recommendations is important as trust is one of the mechanisms that allow people to interact effectively with a variety of teammates. We conducted exploratory research to investigate how personality characteristics and uncertainty conditions affect human-machine interactions. Participants were asked to determine if two images depicted the same or different people, while simultaneously considering the recommendation of an automated agent. Results of this effort demonstrated a correlation between judgements of agent expertise and user trust. In addition, we found that in conditions of high and low uncertainty, the decision outcomes of participants moved significantly in the direction of the agent's recommendation. Differences in reported trust in the agent were observed in individuals with low and high levels of extraversion.

Advances in computer technology and research in the field of artificial intelligence have enabled computers to take on roles traditionally held by humans. Insights from leadership research have identified behaviors that, when applied strategically and systematically, can improve individual and team performance. We propose that some aspects of leadership are candidates for automation. This paper briefly reviews relevant leadership literature and describes three leadership behaviors that may be possibly automated: goal setting, performance monitoring, and performance consequences. The paper also explores the relationship of different embodiments of the artificial leaders, the impact of these embodiments in conveying social presence and the impact of this presence on performance and satisfaction outcomes. We conducted an experiment to investigate the effect of automated leadership on follower attitudes and behavior. Initial results suggest that automated leadership may positively influence performance and accuracy for individuals engaged in a clerical task.

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With the COVID-19 social distance orders, multichannel technologies are more critical than ever for collaborating. These technologies offer psychological benefits that improve user and collaborative experiences. The main objective of this research was to explore hologram communication within a telecommunication context. This research looked to understand the effect of hologram communication on affect (i.e., emotion) and studied the relationship between holograms and social presence, and how the sense of being together may change or amplify positive messages. This paper focuses specifically on how social presence and emotional responses differ between hologram communication and video communication, such as Zoom or Google Hangouts. We used a novel hologram projection system and conducted an experiment with 98 people and found that hologram technology improved the perception of co-presence and affected two dimensions of novelty. Additionally, there were some indications of other findings that were less compelling. However, this provides further insight into the context of 3D communication for collaboration. productive communication is essential to enable meaningful connections. Technology, such as Zoom and Facetime, bring people together and facilitate collaboration. Digital media and technologies have dominated many research and development laboratories across universities and private institutions to understand the psychology and the effects these technologies have on humans. Computer-mediated communication (CMC) is a relatively new field that assists in progressing understanding of communication through digital media and technology. CMC involves instant messaging, shared hypermedia, blogs, graphical charts, and other media [23]. Computer-mediated communication (CMC) refers to "any human communication achieved through computer technology" [19; 13]. CMC allows people to communicate despite their physical distance, aiding distance learning, work from home, and international business. It simultaneously enables people to be connected and mobile, thus changing the way humans work and play [8; 15]. However, different types of CMC mediums limit one's ability to communicate effectively due to the lack of non-verbal cues or feedback when communicating. This limitation is explained by media richness theory [8; 6]. Media richness theory examines the medium as constraints on the ability to express nonverbal emotional-relational communication [25]. Face-to-face communication is the richest form of communication, offering lots of non-verbal cues and feedback, while written text in an email or text message is the leanest, leaving the meaning up for interpretation [6]. Media richness can help one communicate more effectively and can change how one feels [8;6]. Each CMC technology has a different effect on the people who use it (e.g., how connected they feel to others). CMC has evolved to the extent of mainstream use of two-dimensional (2D) video communication; however, communication technology has yet to