Using a Web search engine is one of today’s most frequent activities. Exploratory search activities which are carried out in order to gain knowledge are conceptualized and denoted as Search as Learning (SAL). In this paper, we introduce a novel framework model which incorporates the perspective of both psychology and computer science to describe the search as learning process by reviewing recent literature. The main entities of the model are the learner who is surrounded by a specific learning context, the interface that mediates between the learner and the information environment, the information retrieval (IR) backend which manages the processes between the interface and the set of Web resources, that is, the collective Web knowledge represented in resources of different modalities. At first, we provide an overview of the current state of the art with regard to the five main entities of our model, before we outline areas of future research to improve our understanding of search as learning processes.
Background: Explorative online information search activities are self-regulated learning processes that require monitoring in the form of accurate metacognitive judgments about one's own knowledge. People have to judge what they know, but also understand what they do not know. Previous research has explored those two aspects in relation to each other mostly by employing measures of metacognitive calibration and points toward a potential detrimental effect of using the internet to answer knowledge test items.Objectives: This research aimed to disentangle those two aspects of knowledge and to describe a false certainty effect (FaCE), indicating an increase in confidence in the correctness of incorrect responses in a knowledge test after online information search. We also aimed to further explore the conditions under which this effect occurs.
Methods:In two studies participants' knowledge and on-item confidence ratings were measured before and after a short online information search activity. In Study 1, we analyzed data of two samples with and without knowledge gain. In Study 2, we manipulated the familiarity of knowledge test items and whether there was an information search activity.Results: Study 1 showed that false certainty occurred even when a search activity did not lead to any learning success. This FaCE, however, was stronger when there was actual knowledge gain. In Study 2, we found that the effect was caused by the information search activity itself and not by the pre-post methodology of identical knowledge-test items.Implications: Our results demonstrate the emergence of increased confidence in the correctness of incorrect responses in knowledge tests after online information search activities. Educators and researchers should be aware of this undesired false certainty effect of computer-assisted learning on individuals' knowledge monitoring.
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