Behavioural and interpersonal skills most often cited as essential for successful knowledge management (acquisition). Unfortunately, little is known about the roles played by leadership in the process of knowledge acquisition. A survey of 227 persons who are, or have been engaged in knowledge acquisition activities was undertaken to investigate the relationship between different leadership style dimensions and a number of knowledge acquisition attributes. Results indicate that the leadership styles that involve human interaction and encourage participative decision‐making processes are positively related to the skills and traits that are essential for knowledge management.
The latest buzzwords in organizational change and development literature are “knowledge management” and “knowledge transfer”, which proponents claim are successful ways of improving and enhancing employees’ performance. Moreover, trust and the ability of employees to work in an autonomous manner are often cited as being essential for the effectiveness of self‐managed teams. Little however, is known on the effect of interpersonal trust on knowledge management (acquisition) of team members, and the consequences for team performance. A survey of 49 self‐managing teams was carried out to investigate the relationship between the dimensions of interpersonal trust, knowledge acquisition, and team performance. Overall, findings support that most interpersonal trust dimensions are positively related to the variables of knowledge acquisition. The results also showed that the effects of interpersonal trust on team performance to a large extent are mediated by the intervening variables of knowledge acquisition.
Knowledge has been identified as one of the most important resources that contribute to the competitive advantage of an organisation. The problems associated with poor leadership and interpersonal skills manifest themselves in the loss of organisational knowledge and the expensive duplication of knowledge creation and acquisition, rising costs and reduced performance. Although behavioural and interpersonal skills are most often cited as essential for successful knowledge acquisition, little is known about the role played by “transformational and transactional” leadership in the process of knowledge acquisition and the consequences for organisational performance. A survey of 239 self‐managing employees who are, or have been, engaged in knowledge acquisition activities was carried out to investigate the relationship between the components of leadership dimensions associated with Bass’s model, a number of knowledge acquisition attributes and performance. Although results showed that some of the “transformational” leadership dimensions enable followers’ knowledge acquisition, “transformational” leadership is not a pre‐existing condition for achieving desirable performance of self‐managing teams.
PurposeExamines the relationship between the dimensions of self‐leadership behavioural‐focused strategies, job satisfaction and team performance. It also evaluates the extent to which job satisfaction mediates the influence of self‐leadership behavioural‐focused strategies on team performance.Design/methodology/approachInvolves a questionnaire‐based survey of employees from a manufacturing organisation operating in Australia. A total of 304 useable questionnaires were received from employees who are engaged in self‐managing activities. These were subjected to a series of correlational and regression analyses.FindingsThere are three major findings in this research. First, the relationship between self‐leadership behavioural‐focused strategies and job satisfaction is direct, positive and significant. Second, the relationship between job satisfaction and team performance is positive and significant. Finally, the results have clearly shown that job satisfaction mediates the relation between self‐leadership behavioural‐focused strategies and team performance.Research limitations/implicationsThe cross‐sectional nature of the study renders it vulnerable to some problems so that future studies should measure self‐leadership behavioural‐focused strategies, job satisfaction and performance using longitudinal data and/or data from multiple sources.Practical implicationsThe study suggests that organisations emphasising empowerment should utilise training programs aimed at developing employees' self‐leadership behavioural‐focused strategies that focus on self‐assessment, self‐reward and self‐discipline.Originality/valueThe paper is the first to examine self‐leadership behavioural‐focused strategies influences through a covariance structure analysis. It also clarifies the mediating affects of job satisfaction on the self‐leadership behavioural‐focused strategies/team performance relationship.
PurposeThis paper examines the relationship between credibility, the dimensions of power and a number of knowledge acquisition attributes.Design/methodology/approachThe study involves a questionnaire‐based survey of employees from a number of organisations operating in the United Arab Emirates (UAE). A total of 130 useable questionnaires were received from employees who are engaged in self‐managing activities from seven companies. These were subjected to a series of correlational and regression analyses.FindingsThere are three major findings in this research. First, the relationship between expert power and the knowledge acquisition attributes of personal traits, control and negotiation is positive and significant. Second, the constructs of coercive and referent power are likely to have a negative influence on employees' knowledge acquisition and knowledge sharing. Finally, the findings have clearly shown that the management dimension of credibility has a positive and significant impact on the knowledge acquisition attributes of control and negotiation.Practical implicationsThe study shows that the real challenge for organisations in the UAE is to provide a working environment that encourages and fosters expert power and credibility and, by extension knowledge acquisition and knowledge sharing.Originality/valueThere is a paucity of research in this area and this paper makes a contribution towards filling this gap.
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