Assesses the effect of an international business person′s accent on
Guatemalan subjects′ perception of the business person′s effectiveness,
credibility, competence, friendliness, as well as the Guatemalan
subject′s intentions to buy. Graduate students at a Guatemalan
university listened to tape recordings of three presenters speaking
Guatemalan Spanish and three presenters speaking Spanish with a foreign
accent. The findings suggest that, for the Guatemalan audience, a sales
pitch in Guatemalan Spanish evoked more favourable judgements on all
measured dimensions than the same sales pitch in foreign accented
Spanish. Females, however, evaluated the Guatemalan Spanish presenters
more positively and evaluated the foreign accented presenters more
negatively than their male counterparts.
After measuring consumers' sentiments toward business ethical practices in mostly Christian countries, the Business Ethics Index was expanded to two Muslim countries -Turkey and Egypt. The overall BEI for both countries was on the negative range, with Egypt exhibiting the widest gap between personal ethical perceptions and vicarious ones. No difference between genders was observed.
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