Reinforcement has been described as “the enhancement of one or more properties of an elastomer by the incorporation of some ingredient thus making it more suitable for a given application”. This definition gives an excellent qualitative description of the reinforcement of an elastomer, but lacks the quantitative aspects necessary to prescribe specifications for materials to be included in the present review on reinforcing siliceous fillers. The scope of the present review will therefore be defined in terms of the properties of the siliceous fillers rather than in terms of the degree of enhancement of one or many elastomer properties. Experience has shown that substantial improvement in the physical properties of vulcanizates generally cannot be expected from siliceous fillers greater than 50 millimicrons in number average particle size, or less than 50 square meters per gram in specific surface area. These specifications will be used to delineate the silicas and silicates included in the present review, a general outline of which is presented in the following paragraphs: Description of the silica and silicate fillers is made difficult by lack of established categories for these materials. To aid in their classification, a brief discussion of manufacturing methods is presented. Then, lists of commercially available products are introduced. Physical and chemical properties of commercially available reinforcing silicas and silicates are presented, based on information in current brochures obtained from manufacturers. Failure by the manufacturer to specify his methods has occasionally diminished the usefulness of published data. for example, the term average particle size is not specific as it does not state which statistical average value is intended. The lengthy treatment given testing methods constitutes a plea to define or specify test methods. The three properties of primary interest in reinforcing silicas and silicates are the particle size, the chemical nature of the surface, and the state of aggregation. A comprehensive discussion of the chemical nature of the surface is prohibitive because of the wide scope of the topic. Nevertheless, a quick survey was made of this subject with the objective of presenting adequate information to allow an interpretation of the behavior of the fillers in elastomers. The groups encountered are principally siloxane (Si—O—Si), silanol (SiOH), and reaction products of the latter with various hydrous oxides. Attention is focused on silanol groups. Their dehydration and rehydration, their chemical reactivity, and their propensity for hydrogen bonding are considered briefly to aid in understanding interactions of the fillers with elastomers and with curatives.

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Focus groups and in-depth telephone interviews were used to develop a telephone questionnaire later completed by people 55 years and older about their use of a Health Information Support Telephone Service (HISTS). Preliminary findings identified an equal number of well educated male and female callers, who called for information for themselves. The confidentially of the service was very important to respondents and may have impacted the time to recruit people for the focus groups. The second study described is a pilot test completed by three Consumer Health Information/Resource Centres (CHIRC). An Info Script was used by health professionals to direct people to information centres. Preliminary results indicate that over half of the participants stated they visited the information centre because they were given an Info Script and that they would not have gone without the Info Script.

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