Live streaming refers to the broadcast of real-time videos, allowing people to have synchronous interactions. While researchers' interest in live streaming has increased recently, the accessibility of live streaming for people with visual impairments is still under-examined. Further studies are necessary to gain a better understanding of how streamers with visual impairments (SVI) engage in various activities on live streaming platforms. Based on semi-structured interviews with 14 participants, we identified SVI's motivations for live streaming, their unique interactions with videos and people on live streaming platforms, and the challenges they face during live streaming. Our analysis of the identified themes revealed the absence of an SVI-centered community and accessibility issues for SVI while learning to live stream, use tools, and interact with people. Based on the results of this study, we present design opportunities to better support SVI on live streaming platforms.
We report on an interview study with two groups, student volunteers (SV) and student volunteer chairs (SVC), to explore their experiences in contributing to an academic conference. We identified themes regarding their behaviors and perceptions when communicating with each other through an open coding approach. The analysis of the findings reveals that communication issues exist between SV and SVC. While SV faced challenges approaching SVC, SVC had experienced difficulties in finding the right SV to ask for assistance in the tasks. We also found that the information provided by SVC was not sufficient for SV to perform the assigned tasks. Similarly, SVC had a similar issue where they received limited information from former SVC. We present design implications that enable both SV and SVC to share their availability, preferences, and prior knowledge of potential tasks with each other. This is the first study that reports design opportunities to support SV and SVC.
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