In the manufacturing environments of today, human–machine systems are constituted with complex and advanced technology, which demands workers’ considerable mental workload. This work aims to design and evaluate a Graphical User Interface developed to induce mental workload based on Dual N-Back tasks for further analysis of human performance. This study’s contribution lies in developing proper cognitive analyses of the graphical user interface, identifying human error when the Dual N-Back tasks are presented in an interface, and seeking better user–system interaction. Hierarchical task analysis and the Task Analysis Method for Error Identification were used for the cognitive analysis. Ten subjects participated voluntarily in the study, answering the NASA-TLX questionnaire at the end of the task. The NASA-TLX results determined the subjective participants’ mental workload proving that the subjects were induced to different levels of mental workload (Low, Medium, and High) based on the ANOVA statistical results using the mean scores obtained and cognitive analysis identified redesign opportunities for graphical user interface improvement.
Emotions are a fundamental part of mental health and human behavior. In the workplace, optimal performance of employees is necessary for productivity enhancements and its relation to the quality of a manufacturing product, therefore leading a company to advantages and competitiveness. This means that the workplace staff must remain in a neutral or a calm emotional state, for an adequate job performance. When an operation is not pleasant or the same task is carried out for a long period of time (repetitive), it can cause negative emotions such as stress, and this will have repercussions in poor work performance. The purpose of this research is, by means of an electroencephalogram (EEG), to identify the stress in the repetitive assembly of a manufacturing product. To measure brain waves, the Emotiv Epoc equipment was used and a manufacturing line was designed, divided into three workstations, where the assembly of product comprising a LEGO car was carried out within a manual repetitive approach. The appearance of stress was determined by employing two different methodologies, the prefrontal relative gamma marker (RG) and the valence, arousal, and dominance (VAD) emotional categories. The results obtained from the first methodology, corresponding to the RG marker, displayed a significant more change between the relaxation state and the product assembly carried out at 70% of the standard time (ST). A less significant change was observed between the relaxation state and the product assembly carried out at 100% ST, thus signaling the presence of stress. Additionally, the results from the VAD methodology resulted in moderate and low levels of stress, when the product assembly was carried out at 70% and 100% standard time, respectively.
We propose a methodology for determination of Allowance Time (AT), based on heart rate and work sampling of a production line composed of thirteen stations operated by four workers. The current production line presents a high rate of personnel turnover and absenteeism and with an AT value established by the company of 6.3%. The AT determination is of critical importance, given that through this the workers need to maintain their work rhythm at 100% during the entire workday without fatigue. The resulting allowance after the study was 15% instead of 6.3%, increasing the standard time and causing a decrease in personnel turnover and absenteeism and consequently increasing the production capacity and the reduction of costs.
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