The e-market is prosperous in China, but the factors that stimulate or deter its development remain unclear. This study focuses on designers (interaction, user interface, product, and user experience designers) in the Chinese e-marketplace to examine the relationship between creative self-efficacy (CSE), achievement motivation (including motivation to approach success [MS], and motivation to avoid failure [MF]), and job burnout. Eighty-two questionnaires and eight in-depth interviews were used to collect data. The designers were found to be experiencing intermediate levels of job burnout. However, their achievement motivation and CSE were relatively high, and achievement motivation acted as an overarching factor that triggered CSE. The study contributes to the field by providing theoretical evidence showing how achievement motivation and job burnout influence designers’ CSE. We show the value of the need to increase employees’ achievement motivation, which builds CSE naturally. To conclude, we suggest that achievement motivation may be more critical for firms, as employees will handle their work seriously with a higher sense of responsibility.

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Knowledge management (KM) closely relates to team creativity and is a critical strategy for businesses to maintain competitiveness. The synergy between KM and team creativity benefits and empower andragogical leadership by increasing team engagement, which results in organizational success. Prior studies examined the KM models, processes, systems, and components that influence team creativity. However, the integration of KM into facilitating team creativity is yet to be fully understood. Therefore, this study provides a rationale for the relationships between KM and team creativity. Based on this interplay, the authors create a novel framework that serves as a practice guideline that aggregates KM models and team creativity components. The framework aims to assist andragogical leadership in effectively and purposefully managing teams while considering the major challenges of practice. The study goes beyond the boundaries to theoretically connect KM and team creativity, which benefits both academic research and the application of KM in business.

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