Inclusive education is a hanging task within the Spanish Educational System, and nowadays it presents a stalemate. On this initial hypothesis let's sense beforehand a theoretical and descriptive research work, based on bibliographical study of previous research on the subject, in order to know how the principle of diversity care is developed in Spanish Compulsory Education System schools, and therefore inclusive education, and what this pointed stagnation can occur. The study parts of a shared conceptualization of inclusiveness, and aims to collect information, analyze and reflect on it, and make innovative and assumable proposals on the basis of the obtained results for the development and evolution of the subject. The purpose of our research will be the inclusive school. We document the evolutionary process in the development of Spanish inclusive education, until the stalemate that is currently observed, analyzing some research on the subject made in the last decade. We start from a general survey of the situation of the Spanish educational system regarding the issue of the inclusiveness, analyze contributions of some contrasted authorship, and reflect on the achievements and work to be done. This task allows us, while validating the initial hypothesis of the study, substantiate somewhat firmly the relevance of contributing strategies that collaborate in the positive development of an inclusive school project. To design these proposals, we depart from a few prerequisites, primarily within the realm of belief and unwavering principles, and subsequently we develop a catalogue of basic sequenced strategies, which like mandatory decalogue, are essential in order to define our institutions as an inclusive school.

The academic difficulties do not appear suddenly but they are developed throughout all the process of education-learning. From the first passages of a child, differences in the level of progress of their different capacities begin to occur and although in the majority of the cases the individuals compensate these aptitudinales deficits during their development, is observed a large number of cases in which these difficulties prevent them from acquiring, in a time considered like reasonable, certain fundamental initial learning's in the construction of the rest of knowledge. We consider that a preventive action serious would be one that detects the problem before it appears like so, and facilitates to apply preventive measures that correct possible difficulties. These measures, in most cases do not reach their highest level of effectiveness if it does not work in all of the student system. Therefore, at this point, should be initiated cooperative work between teachers and families, which will enhance the joint efforts for the benefit of the intervention with students. To do this, from the schools promote the continuing education of mothers and fathers from the beginning of schooling of their children, thus obtaining a higher level involvement of families in the educational community to which they belong and involving them in what it is a common training task.Keywords: learning difficulties, deficits aptitude, strategies for prevention, integrate training. RESUMENPartimos de la certeza de que las dificultades académicas no aparecen de repente, sino que se van gestando a lo largo de todo el proceso de enseñanza-aprendizaje. Desde los primeros pasos de un niño, empiezan a darse diferencias en el nivel de progreso de sus distintas capacidades y aun-

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RESUMENEste trabajo de investigación parte del concepto de orientación que compartimos con Bisquerra (2008), definiéndola como un proceso de ayuda continuo a todas las personas, en todos los aspectos, con la finalidad de potenciar el desarrollo humano a lo largo de toda la vida. En este marco de referencia caben todas las acciones dirigidas hacia quien necesita y busca apoyo para su crecimiento personal, académico y profesional. En el ámbito universitario, históricamente poco receptivo a este tipo de actuaciones, se vienen generalizando a raíz de las nuevas concepciones metodoló-gicas que exige la convergencia europea conceptos novedosos e innovadores y que avalan la orientación en la Universidad, como tutorización, transición universitaria, o mediación. Y son ya muchas instituciones las que han puesto en marcha organismos y programas de innovación para su desarrollo efectivo. La Universidad de Alicante viene trabajando en estos temas desde hace unos años y una de las experiencias más novedosas la desarrolla la Facultad de Educación, implantando la figura de la mediadora como recurso de resolución de situaciones conflictivas. En el marco de esta innovación nos planteamos abordar qué se entiende por mediación y cuál es su funcionalidad, al tiempo que realizar una reflexión sobre los agentes implicados y las competencias necesarias para su implementación. Ha participado en la investigación un grupo de alumnas solicitantes del recurso y un equipo docente constituido en Red de investigación. De los resultados obtenidos en la búsque-da de delimitación conceptual y funcional, de estrategias de gestión y de propuestas de actuación en el proceso mediador podemos concluir que es un aspecto positivo y necesario que rentabiliza las tareas de gestión universitaria y que soluciona al alumnado situaciones que pueden entorpecer un desarrollo personal y académico adecuado.Palabras clave: orientación, mediación, competencias, ámbito universitario, estrategias.

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