This paper discusses the design and implementation of strategic and operational ICT governance at the Universitat Oberta de Catalunya (UOC), a fully online university based in Barcelona, Spain. Governance is shown as a maturity process taking place in recent years, from top-down strategic planning to co-responsibility mechanisms set up between business (management and academy) and IT.On the strategic level, the organization relies on (a) a robust strategic information systems plan that shields long-term investments and annual funding; (b) a corporate governance body which represents major stakeholders; and (c) a stable funding mechanism for IT investments over time.In the case of operational governance, portfolio management decisions have been devolved to committees representing major business processes, and new prioritizing procedures following agile models have been put in place. These committees also monitor execution and return on investment.Lastly, this model has been evaluated through a survey among all participants. We show the results of the assessment.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.