This article describes the development of a systematic and practical methodology for assessing program effectiveness and monitoring student development in undergraduate decision sciences programs. The model we present is based on a student's progression through learning stages associated with four key competencies: technical, analytical, communicative, and managerial. Key learning activities are embedded in major courses, resulting in clear and documented demonstrated abilities from the student. The work is based upon what is formally known about student outcomes assessment and input from our own Management Information Systems (MIS) program stakeholders and accrediting bodies. The results of the assurance of learning model can be, in turn, used to refine curriculum and to meet accreditation standards.

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The present study operationalizes perceived positive regard in the form of a practical measure that can be applied in distance delivery settings. We collected data by surveying distance students at our university. The questions pertained to the quality of learning and the positive regard of the instructor as perceived by the students. Analytical methods included principal components analysis (PCA) to confirm that each group of questions was measuring a common construct, and correlation (Pearson’s r) of the constructs. We found that the effect measure was valid and that it was positively correlated with student learning outcomes.

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