Public corporations have been constantly in the spotlight, with some commentators arguing that they can help governments provide better public services, and others insisting that their governance is simply too complex. Despite this ongoing debate, few studies have researched public corporation performance. The present

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How to cite this article: Garrido JC, Matamala D, Cartes-Velásquez R, Campos V. Improving dental service utilization rate using a proactive telephone-based scheduling strategy in primary healthcare. Pesqui Bras Odontopediatria Clín Integr. 2020; 20:e5043. https://doi. Abstract Objective:To determine the effect of a proactive telephone-based scheduling strategy to improve dental service utilization rate in primary healthcare. Material and Methods: A retrospective study was carried out based on the dental appointments' records of a primary healthcare center before-strategy and after-strategy periods. The variables studied for both periods were the number of dental appointments requested, dental appointments undergone, no-shows, and available quotas. Data collection was performed by two researchers between May and June 2018. Descriptive statistics were used to calculate the absolute and relative frequencies. Results: A total of 10,193 records of dental appointments were registered within the two periods. After-strategy period, dental appointments undergone increased by 16,7%, no-shows decreased by 3%, and available quotas decreased by 21.3%. Conclusion: A proactive telephone-based scheduling strategy increased the dental service utilization rate in primary healthcare.

This article analyzes the ways in which trans and travesti women experienced state terrorism during the Chilean military dictatorship (1973–90), a subject that has received little attention in memory and recent history studies in Chile. In particular, the authors propose that the use of the concept of human rights by truth commissions, as well as its inclusion in public policies, has largely excluded trans and travesti women. This text therefore introduces the concept of antitrans state terrorism and, given the limited studies that exist on the subject, encourages more historiographic research of state terrorism and trans and travesti women in Chile.

El siguiente artículo analiza y caracteriza las alianzas y pactos entre las autoridades peruanas y chilenas con los diversos grupos raciales y étnicos que participaron en la Guerra del Salitre. Desde nuestra perspectiva, la guerra creó un espacio de negociaciones y alianzas en donde grupos indígenas, campesinos, chinos y afroperuanos se involucraron en los pactos poscoloniales realizados durante el conflicto. Por lo mismo, proponemos leer estas alianzas y negociaciones como "pactos poscoloniales" para analizar la reconfiguración de las relaciones de poder coloniales entre las autoridades peruanas y chilenas con los grupos subalternos. De esta manera, proponemos nuevas preguntas de investigación relacionados con el estudio de los nacionalismos populares y su impacto en la construcción del Chile y Perú poscoloniales. Palabras clave Nacionalismos populares, Subalternidad, Poscolonialidad, Guerra del Salitre. 150 / Pléyade 23 / enero-junio (2019) online issn 0719-3696 issn 0718-655X / pp. 149-177. "De esas terribles tormentas que se conocen en las haciendas del Perú"