Actualmente las Instituciones de Educación Superior tienen el reto de volverse incluyentes, ya que a nivel internacional existen organizaciones como la Organización Mundial de la Salud y la Organización de las Naciones Unidas para la Educación, la Ciencia y la Cultura, que han reconocido que este es un problema importante que requiere ser atendido. Debido a esto muchos países han generado leyes que apoyan la inclusión de las personas en la educación, sin embargo aún no se resuelve este problema y menos en países subdesarrollados como es el caso de México, por tal razón el presente trabajo muestra un análisis de la situación real sobre el grado de inclusión que se tiene actualmente en las Instituciones de Educación Superior, así como una propuesta de Indicadores a los Organismos Acreditadores encargados del aseguramiento de la Calidad Educativa en México. Actually, Education Institutions have the challenge of becoming inclusive, since at international level organizations such as WHO and UNESCO have recognized that this is a major problem that needs to be attended. Many countries have generated laws that support the Inclusion in education, but this problem is still not solved and less in underdeveloped countries such as Mexico, for this reason the present work shows an analysis of the actual situation on the degree of inclusion that is currently in the Education Institutions, as well as a proposal of Indicators to the Accrediting Organizations in charge of the assurance of the Educational Quality in Mexico.

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Ensuring equitable and inclusive access to educational services in Higher Education Institutions (HEIs) requires the development of strategies that consider the diversity of their academic members, administrative staff, and students, as well as the use of information and communication technologies. The identification of requirements for technological accessibility in HEIs allows for the establishment of actions aimed at considering accessibility aspects in the processes of admission, permanence, and graduation, in order to support students with disabilities in their transit through these institutions. Having a systematic approach to guide the design of educational strategies in HEIs contributes to the identification of areas for improvement for the benefit of educational quality and community members. This article describes the proposal of a process based on the Plan-Do-Check-Act (PDCA) cycle, and a methodology for the implementation of accessible learning environments oriented to the implementation of an accessible virtual campus based on the establishment of five defined phases: diagnosis, planning, implementation, control, and tracing. This proposal is aimed at supporting Latin American HEIs in the integration of technological accessibility requirements from a systematic and continuous improvement approach.

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