Groundwater is one of the most important freshwater sources in Bangladesh which is used for drinking, household chores and irrigation. Due to high population pressure and excessive withdrawal, this important resource is under a lot of pressure. This study is designed to assess the present groundwater condition of the entire eastern region of Bangladesh. Groundwater depth data of 271 wells from 21 districts were collected from Bangladesh Water Development Board (BWDB) and analyzed in ArcGIS and Microsoft Excel software. During the pre-monsoon period, the groundwater lies beneath 2 to 14 meters of sediment. In the dry season, the groundwater remains between 4 and 12 meters in the northeastern part of Bangladesh. The larger values are mostly associated with urban areas. In case of southeastern part, groundwater level ranges from 2 to 8 meters. But the urbanized areas have groundwater levels in ranges in between 6 and 12. Compared to northern part, groundwater is found closer to surface in the southern part of the study area, Comilla, Mymensingh and Kishorganj. During monsoon season, there is a wide disparity of groundwater condition in the northeastern part, but southeaster part shows homogeneity. So, signifi cant variation in groundwater depth (seasonal as well as spatial) is seen throughout the study area. The impact of urbanization is seen clearly which leads to lowering of groundwater level that can cause catastrophic events like earthquake, subsidence and pollution.

he term urbanization normally connotes a trend in increasing proportion of the national population living in urban centers (towns & cities), as well as an increase in the number of urban centers over a period of time. Thus, it means population shift from rural to urban areas and the ways in which a society adapts to the change. It generally results in the physical growth of urban areas. It is predicted that by 2050 about 64% of the developing world and 86% of the developed world would be urbanized. An urban area can refer to towns, cities, and suburbs. An urban area includes the city itself, as well as the surrounding areas. Many urban areas are called metropolitan areas. In short, it is a geographical area constituting a city or town, where various urban services like electricity, gas, water supply, health facilities are available. Urban services are necessary transition in provision of facilities provided by urban areas. Generally, it is the responsibility of each country to provide urban facilities to its inhabitants. This study focuses on urban services that people of Muktagachha town in Mymensingh District have enjoyed and the major problems they face while getting urban services, as well. Since Muktagachha town is very close to Mymensingh Sadar the trend of urbanization is increasing here. In fact, it is a well-developed upazila of Mymensingh District. The supply of urban services in this upazillais continuously increasing and the quality of these services tries to increase as stated by the upazilla mayor. However, inhabitants still face various problems in getting urban services. This research is going to discuss what types of problems the inhabitants face and what steps can be taken by the pouro authority to improve the quality of urban services.