This study aimed to identify the competencies required for museum guides who lead tours of school students in art and history museums. We compiled a preliminary list of competencies from the literature and interviews with 16 Dutch museum guides and three educators. Next, the Delphi technique was used to validate the list of competencies. A total of 26 experts, consisting of 12 educators, 9 guides, and 5 teacher trainers, rated the importance of the competencies and the clearness of the formulation on a 5point Likert scale. In two rounds, consensus was established on 45 competencies. We organized the competencies into four areas: (1) handling the group within the museum environment, (2) communication skills, (3) knowledge and pedagogy, and (4) professionalism. The list of competencies gives museums insight into the competencies museum guides should have, can help guides reflect on their own practices, and stimulates them to further develop their own competencies.
The digital transformation is turning archives, both old and new, into data. As a consequence, automation in the form of artificial intelligence techniques is increasingly applied both to scale traditional recordkeeping activities, and to experiment with novel ways to capture, organise, and access records. We survey recent developments at the intersection of Artificial Intelligence and archival thinking and practice. Our overview of this growing body of literature is organised through the lenses of the Records Continuum model. We find four broad themes in the literature on archives and artificial intelligence: theoretical and professional considerations, the automation of recordkeeping processes, organising and accessing archives, and novel forms of digital archives. We conclude by underlining emerging trends and directions for future work, which include the application of recordkeeping principles to the very data and processes that power modern artificial intelligence and a more structural—yet critically aware—integration of artificial intelligence into archival systems and practice.
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