Language Teachers) developed a set of National Occupational Standards for Intercultural Working in the UK. This paper reports on three questions arising from the development project: how these standards are distinctive from others, how they realise intercultural competence and how they meet workplace expectations. Drawing on the directly relevant published evidence-base, the paper argues that these standards are distinctive in their relationship with other suites, the range of their application, and the ways in which personal attributes are exemplified and embedded within performance outcomes. The standards also reflect a multidimensional approach to competencies which include personal qualities such as reflection, self-development, critical thinking and ethics; and the standards are described in a way which is credible and achievable in the workplace. For example, one pivotal unit of the standards focuses on self-exploration and performance improvement around the areas of inclusive working practices, effective communication and challenging stereotypes.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.