Libraries across Canada and United States are adopting diversity initiatives to encourage inclusive library environments and services. Many policies and frameworks have a user-centered approach. However, there is little focus on encouraging diverse service providers in the library. The aim of this study is to determine the strategic approaches that academic libraries are using in their efforts to recruit and retain diverse librarians. Systematic review methodology involved searching Library & Information Science Abstracts, Library & Information Science Source, Gender Studies Database, Race Relations Abstracts, Google, and grey literature composed primarily of information from library associations' and organizations' websites. The primary search terms (and their variations) include diversity, ethnicity, gender, socioeconomics, academic library, librarians, recruitment, and retention. Publications were included if they were about the recruitment and/or retention strategies used by academic libraries to improve diversity among librarians. Nineteen publications and one ALA website were included in the review. All 20 publications were based in a North American context, and the interventions included targeted recruitment strategies, internship or residency programs, mentor-ship, and professional development opportunities. Using a modified version of the CASP Qualitative Checklist, the publications were critically appraised to evaluate the validity of the findings. Fifty percent of the publications included an assessment component to determine the value of the intervention. Although a number of programs exist to recruit minorities to academic librarianship, the number of visible minorities in the field has remained stagnant for decades.

Multidisciplinary research and services have attempted to decrease educational barriersand increase university success for African Canadian students. However, these efforts have put limited focus on the influence of academic libraries on student success. This study examined racial differences in library anxiety and the coping methods undergraduates used in Nova Scotia, Canada. To examine student experiences, this study used a mixed-methods approach with surveys and interviews. In the preliminary phase, survey findings demonstrated no significant racial difference. The interview phase revealed that African Nova Scotian undergraduates experienced lower library anxiety than Caucasian Nova Scotians. Specifically, African Nova Scotians expressed comfort interacting with their community and public libraries prior to attending university. While attending university, their initial reaction was overwhelmingly positive, reflecting their previous experiences with community libraries. However, throughout their degree programs their library anxiety increased when faced with barriers, particularly with staff. In contrast, the interviews revealed that Caucasian Nova Scotian undergraduates experienced higher levels of discomfort and anxiety during their pre-university interactions with public libraries and throughout their university programs. Based on the findings, this study contributes to a racial and Canadian context rarely discussed in Library and Information Science. This exploratory study recognized inclusive practices and spaces as methods that librarians and staff can use to alleviate library anxiety. These practices and spaces are particularly significant in lowering library anxiety for African Nova Scotian students and should continue in order to assure a successful transition into university for these students.

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