Purpose The purpose of this paper is to investigate the influence of human resource management (HRM) practices, (recruitment and selection) and organizational performance (OP) through mediation role of ethical climates (ECs) in Nigerian educational agencies. Design/methodology/approach Quantitative data were collected from 181 educational agencies represented by director of administration; SmartPLS-SEM was used in testing the relationship, as well as testing the mediating effect of ECs. Findings The results revealed strong support for the mediating role of ECs on the relationship between HRM practice (recruitment and selection) and OP. Research limitations/implications Policy makers and executives in educational agencies need to consider making appropriate decision in terms of effectively adopt and implement performance-based HRM practices that can encourage and create ethical behavior of employees’ and within organization. Through the adoption and utilization of these practices, educational agencies can enhance OP. Practical implications This study contributes to the understanding of the relationship between HRM and OP by clarifying a pathway between these variables. This study also generalizes consistent findings on the HRM practices and OP relationship to a different discipline and context, i.e. educational agencies. Originality/value This study adds to the domain of resource-based view by incorporating EC as a mediator between HRM practices and OP.

Purpose – The purpose of this study is to determine the level of perception of a Muslim account holder in a conventional bank toward Islamic banking products and to determine the relationship between the perception levels of Nigerian’s account holder’s and their decision to patronize Islamic banking. Personal perception factor is operationalized as opinion or observations, which are able to influence customer’s decision to patronize Islamic banking products and services. Design/methodology/approach – A field survey was conducted and samples drawn using proportionate stratified simple random sampling techniques. Out of the 500 questionnaires distributed by hand, only 304 were returned and 286 were usable for the data analysis using SPSS and PLS Modeling Software. Findings – First, the means for personal perception variable was 4.91 with standard deviation of 1.007. This indicates the good perception level of Islamic products by Muslim account holders in a conventional bank in Kano, Nigeria. The respondents’ level of decision to patronize the Islamic banking products and services was satisfactory. Second, the results also showed that the research framework model, structural model and hypothesis were supported. In the measurement model, the convergent, discriminant validity and reliability/composite reliability of the perception construct were assessed favorably. The results revealed that perception was positively associated with a Muslim account holder’s decision to patronize Islamic banking products. Research limitations/implications – The study is subject to several shortcomings that limit interpretation of findings. One of the limitations of this study is the use of cross-sectional design for survey research and subjective self-reported perceptual measures in assessing the studies. Hence, the findings of this study cannot be generalized in a larger context across the cultures of other countries. Practical implications – The implication of this study is for the Islamic banking industry to focus on the people’s level of perception, government support, quality and availability of Islamic banking products and services that would have an impact on customer decision to patronize Islamic banking products. The necessary suggestions on new area of research were recommended for future researchers. Social implications – Islamic banks have the potential to exploit and market to various segments of customers extending beyond those who are concerned with the legitimacy of the facility from the Islamic point of view and those who seek service quality, convenience and efficient transactions. To the practitioners in search of patronage of Islamic banking products and services, patronage studies on Islamic banking have so far largely focused on the combination of various religious, reputation, commercial, service satisfaction, staff, confidentiality and convenience factors. Originality/value – The results of the present study establish the major problem that requires urgent attention needed to strengthen public education toward the distinctive characteristics of Islamic banks and how it may profitably suit the interest of customers in their financial dealings.

There is currently a dearth of knowledge for human resource management under an SMEs context. As a result, it is assumed that human resource management based on large business organizations is applicable for SMEs at a smaller scale. From the resource-based view, this article investigates the impact of human resource management practices towards the SMEs in Brunei Darussalam. By conducting an exploratory study, a questionnaire survey of 296 was collected from the local SMEs to ascertain how the human resource management practices impact their performance. This is followed by the analyzing the result via the Pearson Correlation and Multiple Linear Regression which suggests that specific human resource management practices have a significant impact on the SMEs. As part of the contribution, the article extends the knowledge of human resource management in SMEs context by understanding their impact towards the SMEs performance.

The aims of this paper is to present a framework on the data collected regarding our research study on Effect of BPR factor on organization performance with moderating role of Information technology. A survey method was used to administer 560 questionnaires to Nigerian banks (Commercial, Microfinance and Primary mortgage finance). Data screening and cleaning was conducted to enable satisfy the assumptions of multivariate analysis. Therefore, the assessment of the missing data, outliers, normality, linearity, and multicollinearity were performed. In addition, factor analysis (PCA) was conducted with help of Statistical Package for Social Science (SPSS). The results were found to meet the requirement for multivariate analysis.

Social media are increasingly influencing and changing the way consumers behave, and how they make the decision to buy the cosmetics online via Facebook, Instagram, WhatsApp, and telegrams. The importance of cosmetics has increased, as many people want to stay young and look attractive. Therefore, the purpose of this study was to investigate the mediating effect of social media on the consumer behavior and intention to purchase the cosmetic product in Brunei Darussalam based on Theory of planned behavior (TPB). Consumer behavior is determined by the individual's intention to perform the behavior, intention is determined by attitudes toward the behavior, which are informed by beliefs needed to engage in the behavior; subjective norm, the social pressures to perform or not to perform the behavior and perceived behavioral control refers to people's perceptions of their ability to perform a given behavior. The study adopted a descriptive research design in form of crosssectional and survey in nature. A sample size of one hundred and eighty-seven (187) respondents drawn from Brunei Muara district of Brunei Darussalam. Stratified random sampling was used as all the respondents were drawn from different levels or strata within the district. Structured questionnaires were used for data collection with help of Personal Research Assistant as they were easy to administer and cheap in terms of cost and time by hand delivery. Data was collected and analyzed by use of Structural Equation Modelling-Smart Partial Least Square SEM-PLS. The reliability, content validity, discriminant validity and convergent validity are determined from the measurement model while structural model assessment, was done to test the significance of path coefficients for hypothesis testing of direct and indirect relationships. The results of the findings revealed that there is a strong significant positive impact on attitude, subjective norm and perceived behavioral control on consumer intention/buying behavior to purchase cosmetic products. Also, the social media has a significant positive mediating effect on consumer behavior and intention to purchase the cosmetic product in Brunei Darussalam. The conclusion of the findings was that the cosmetic products quality, price, friends, and acquaintances are important factors that will change the consumer behavior unexpectedly. Based on the findings, the results stated that the consumer buying behavior on cosmetic products through social media can be predicted by attitude, subjective norm and perceived behavioral control. The study made a recommendation and suggestion for future research.