AT&T's commitment to expanding its switching market base beyond North America is being realized through the development of 5ESS® switch operator services position system (OSPS) features to meet the widely varied needs of operator services customers in the international market. While many features can be provided through adaptation or enhancement of existing OSPS features, many others are unique to the international marketplace. This article describes four features developed for the international OSPS product to provide operators with specialized database access capabilities.