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Scholars in major us research universities were surveyed to explore the normative bases of acknowledgement behaviour. Measures of agreement and divergence were established in respect of five issue sets pertaining to acknowledgement practice: expectations, etiquette, ethics, equity and evaluation. The results confirm the substantive role played by acknowledgements in the primary communication process. Although few formal rules exist, it is clear that many scholars subscribe to the idea of a governing etiquette. The findings also suggest that acknowledgement data could be mined to lay bare the rules of engagement that define the dynamics of collaboration and inter‐dependence among scholars.

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The paper reports the results of a small qualitative study of six widely different publishing operations in a Mid‐West campus town. Participants were asked to describe their organisation, their own work, the role of technology and procedures for purchasing technology. The responses showed a marked lack of strategic planning for technology investment in all of the participating organisations, though there were differences across the group in other areas, notably participation in purchasing decisions and training. The authors identify seven salient themes which may be explored with a larger sample.