The aspect of emotional intelligence towards psychological capital is still not perfectly and adequately certified and is awaited for further analysis and investigation. Similarly, the growing interest on psychological capital within the managerial literature is rarely researched in Pakistan context. The current study aims to examine the mediating effect of emotional intelligence in the relationship between psychological capital and project success. Main focus is on how employees of construction organizations use their psychological strengths to accomplish their professional objectives. Sample of 213 respondents from 45 construction companies was collected from all over the Pakistan. The findings of the research revealed that psychological capital has significant relationship with emotional intelligence and emotional intelligence has also positive relationship with project success. Emotional intelligence mediated the relationship between three dimensions of psychological capital (self-efficacy, resilience and optimism) and project success whereas no mediation found between hope and project success. The results also indicated that three dimensions of psychological capital (self-efficacy, optimism and resilience) have positive significant relationship with project success and significant mediating effect of emotional intelligence.
Previous studies regarding high-performance work system (HPWS)-performance relationship have been conducted at organizational level of analysis, thus highlighted management perspective of this relationship. Furthermore, the widely acknowledged 'black-box' debate in this area invites researchers to identify and empirically test the mediating mechanism linking HPWS with performance outcomes. Using employeelevel HPWS, this study proposed that HPWS is positively linked with employee service performance and their organizational citizenship behavior (OCB) and these direct relationships are mediated by employee resilience. Data were obtained from 371 front line employees working in service sector to test the proposed relationships. Findings of the study revealed that HPWS was positively linked with service performance and OCB. Further, employee resilience partially mediated both the direct relationships between HPWS and employee outcomes. Implications and limitations of the study were also discussed accordingly.
This study is aimed at empirically investigating the influence of online consumer reviews such as realism, positive reviews, negative reviews and volume of online reviews on hotel booking intentions in Pakistan through mediational mechanism. Data was collected from 250 part-time business graduates of University of Punjab, the largest Public-Sector University of Provincial Capital of Pakistan. SPSS and AMOS were carried out to analyze the results and determine the impact of online reviews on hotel booking intentions. Results indicated that realism, the volume of reviews and positive reviews are the most influential dimensions of online consumer reviews. Moreover, trust act as an intervening variable between positive reviews, the volume of reviews, realism and hotel booking intentions. Empirical analysis also indicated that negative online reviews have no direct and indirect impact on hotel booking intentions of online customers. This study is an effort in proposing a combination of online consumer reviews dimensions in determining Hotel Booking Intentions.
High-performance work system (HPWS) has been viewed as black-box over the last decade and there is a need for better understanding of the mechanism through which employee performance can be enhanced significantly. Based on the 371 samples collected from banking, insurance, airline, telecommunication, and hospitality, this study provides empirical evidence that HPWS positively influence the service performance of employees and PsyCap mediates the relationship of high-performance work system and employee service performance, OCB among service sector employees of Pakistan. The implications of this study conclude the findings in detail.
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