Mobile phones have been identified as possible tools to aid in refugee integration into new countries. Using a social capital theoretical lens, the role of mobile phones in the development of social capital among refugees in South Africa is explored. Semi‐structured interviews were conducted with 29 refugees in South Africa. Findings indicate that mobile phones can play an important role in the development of bridging social capital thereby aiding in the social and economic integration of refugees into the community. Mobile phones also play an important role in developing bonding and maintained social capital but these tend to be with their homeland nationals rather than the local community. Reasons for the development of the negative social capital are explored, whether they are attributable to the authorities or to the refugees themselves. Insights are provided into how mobile phones can be used to enhance the development of social capital among refugees.

This study used a qualitative approach in the form of interviews to investigate the impact of Mobile phones in enhancing the integration of refugees into South Africa. A social integration framework was used with particular attention to its three dimensions, namely the economic, social and cultural, and political participation. Thematic analysis was used to analyse the data. The study found that mobile phone usage played an important role in the social integration process of refugees. Mobile phones, contribute to a number of expected outcomes of social and economic participation, but fewer of political participation.