Connected devices present new opportunities to advance design through data collection in the wild, similar to the way digital services evolve through analytics. However, it is still unclear how live data transmitted by connected devices informs the design of these products, going beyond performance optimisation to support creative practices. Design can be enriched by data captured by connected devices, from usage logs to environmental sensors, and data about the devices and people around them. Through a series of workshops, this paper contributes industry and academia perspectives on the future of data-driven product design. We highlight HCI challenges, issues and implications, including sensemaking and the generation of design insight. We further challenge current notions of data-driven design and envision ways in which future HCI research can develop ways to work with data in the design process in a connected, rich, human manner.

This paper describes a series of Inventor Days designed to catalyse sustainable relationships between communities and makers to support grassroots innovation. By appropriating core properties of hackathons, the Inventor Days brought together residents in a community and makers from across the city. Over three events, makers and community members worked together to learn about the local area, design novel ideas that addressed local issues and build prototypes. We show evidence that these events created enthusiasm around use of technology to support the community, while developing ongoing relationships that enabled members of the community to continue building on their experiences beyond the events. We propose this as a new means of enabling innovation in communities.

IoT products are embedded with sensors that transmit live data about their use and environment. A key challenge for designers is to gather useful insights from this data in order to accelerate product research, which can be time consuming and labour intensive. Through the Chatty Products dashboard we aim to explore how virtual representations of IoT products and their sensor data, also known as digital twins, can support insight gathering. This demo will present a series of Bluetooth IoT speakers, which are connected to the Chatty Products dashboard, a data exploration and visualisation research tool containing supervisory digital twins of the speakers. The project aims to visualise live data as it relates to the physical product in the wild, enabling contextual inquiry and supporting data exploration. The demo will promote a dialogue around how digital twins can be used to gather design insights based on live data.

During televised election debates, it is now common for citizens to take to social media to express their own opinions. Within this paper, we present a thematic analysis of the tweets generated during a debate from the 2015 UK General Election. The aim of this work is to explore the visible online behaviour seen on Twitter. We argue that by exploring what types of tweets emerge regardless of their political affiliation, we will gain a deeper understanding of citizen's behaviours online during live debates. We observed that citizens use Twitter to commentate along by sharing their opinions, experiences, make provocative or humorous statements, and interact and inform others.

The use of peripheral devices or second screens to access social media and other content is now a common activity during televised political debates. Based on a study conducted during the 2015 UK General Election debates, this paper explores attitudes and practices around such usage. Through the use of home observations and semistructured interviews of 18 participants, we focus on the motivations that the participants had for using second screens, capturing both fulfilled and unfulfilled needs. Based on the results, we suggest future directions for research that may further support online political discourse and we identify the potential need to rethink the implied hierarchy of the phrase second screens.