Situated between various social worlds, brokers are highly mobile figures, in a physical and an ideational sense; they channel scarce information and resources, translate different languages and jargons, and mediate and facilitate between individuals and/or organisations, the local and the global, in a wide range of settings. Taking an in-depth ethnographic look at the actual work of brokers and their particular life stories, contributions to this special issue examine brokers’ successes and failures, their vulnerabilities and limitations, (changing) interests and motivations within the cultural contexts that these brokers are part of. By adopting a comparative perspective in a thematic and a geographic sense, this special issue discusses the role of brokerage in diverse settings such as the transnational world of trade and development, peacebuilding and activism, refugee care and health care, government services and colonialism. In preparing the ground for our individual contributions, this introductory article identifies gaps in the existing brokerage literature and develops the conceptual framework for the special issue.

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Information and communication technologies for development (ICT4D) are seen to have great potential for boosting democratization processes all over the world by giving people access to information and thereby empowering them to demand more accountability and transparency of authorities. Based on ethnographic research in Togo and Rwanda on an SMS-based citizen monitoring and evaluation system, this article argues that focusing on access to information is too narrow a view. We show that it is crucial to take into account the respective socio-political backgrounds, such as levels of mistrust or existing social hierarchies. In this context, mobile phone usage has rather varied and ambiguous meanings here. These dynamics can pose a challenge to the successful implementation of ICT4D projects aimed at political empowerment. By addressing these often overlooked issues, we offer explanations for the gap between ICT4D assumptions and people’s lifeworlds in Togo and Rwanda.

Local NGO brokers in Africa and beyond negotiate and mediate between (inter)national donors and potential beneficiaries within their communities. They translate local needs into development projects to make them suitable for international donors. This article looks at two main conditions that influence their work: First, windows of opportunity, which open and close according to structures and institutions beyond their sphere of influence; and second, their personality and skills. Based on two case studies from Burkina Faso, this article offers insights into biographies and life stories of such brokers where engagement leads to a distinguished lifestyle that contains aspects of cosmopolitanism and distinctiveness.

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