Public administration (PA) increasingly faces new and emerging challenges. To address such challenges, researchers can work collaboratively with practitioners to identify and tackle the most pressing issues. Yet, intentionally establishing an ongoing dialogue not only between researchers and practitioners but between researchers, practitioners, and the communities that PA scholarship and practice are intended to impact can enhance all stakeholders' understanding of complex social problems and improve solutions. Forms of participatory and context-based research such as this are called many things across disciplines, but PA has yet to embrace such approaches fully. Thus, we introduce a framework entitled CO-DESIGN, intended to illustrate the process of advancing PA research through the co-production of knowledge between researchers, practitioners, and communities.Additionally, it serves as an acronym outlining eight focal areas we argue the co-production of knowledge can help advance. We discuss the CO-DESIGN process and agenda, including its implications for the field.
Nonprofits are slow adopters of new social media platforms, yet many have joined TikTok. Successful microvlogging on sites like TikTok, Instagram, and SnapChat requires different types of engagement than microblogging on sites like Facebook and Twitter. The authors conduct a mixed‐method social media analysis to answer three questions: Do microvlogs support traditional social media functions? How are nonprofits engaging with stakeholders through microvlogging? Which function in the hierarchy of engagement framework best engages stakeholders? The authors qualitatively coded 1160 microvlogs on TikTok from 58 nonprofits. The qualitative dataset was merged with TikTok metadata to capture quantitative measures of user engagement. Findings indicate nonprofits employ community‐building strategies more than information‐sharing and action strategies. Users engage more often with the nonprofits' community‐building microvlogs. The authors conclude that nonprofits adapt their strategy to more effectively engage stakeholders when microvlogging, which suggests there may be a “new hierarchy” of engagement for microvlogging platforms.
This study employs social network analysis to examine more than 10,000 Twitter interactions that include the U.S. Freedom of Information Act hashtag (#FOIA) to understand who is engaging online, and to what extent. The analysis finds evidence of a dynamic conversation online among citizens, journalists, advocates, and public agencies. Findings offer insights into how citizens are using social media to engage with government and one another in conversations around important public policies, such as government transparency, as well as how technologies such as social media can be leveraged to better understand citizens’ interest. The study also found a significant increase in tweets during national Sunshine Week, a vehicle that increases national dialogue about FOI, and highlights effective social media strategies employed by MuckRock and other advocacy organizations.
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