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It is generally believed that public agencies are especially prone to goal displacement, but research has remained relatively limited. In this conceptual paper, we explore why and how goal displacement might affect public regulatory enforcement agencies. Central to our approach is an analysis of the ambiguity of enforcement goals, arguing that the ambiguity related to the evaluation of goal achievement makes enforcement agencies vulnerable for goal displacement. The underlying reason is that this type of ambiguity increases the risk of neglecting the complexities of enforcement goals. We specify three types of complexity neglect and describe their potential goal-displacement effects. We provide examples of goal-displacement-reinforcing factors to clarify conceptual notions. We conclude that in the absence of a sound tradition of ex-post effect evaluations, goal displacement might be much more prevalent in enforcement agencies than is often assumed.
This paper describes indications of goal displacement in regulatory enforcement agencies as reported by enforcement professionals from a range of regulatory domains. The findings suggest that the occurrence of this phenomenon in these agencies may be more prevalent and multifaceted than expected. Among the goal-displacement types reported as most impactful were goal narrowing, induced by calamities, goal diversion through ongoing organizational reform, and goal diversion brought upon by strict regimes of output management. A systematic exploration of these various goal-displacement types as conducted here sheds light onto the intricate nature of goal alignment of these agencies.
A case study was conducted at a regulatory enforcement agency in the Netherlands to explore whether it might be affected by goal displacement and, if so, to gain insight into the possible causes of the phenomenon. The results indicate three distinct types of goal displacement, each of which appears to substantially impair the effectiveness of the agency in a specific way. It is argued that the combination of multiple, consecutive budget cuts imposed on the agency and a strong culture of output management have played a key role in generating goal displacement. In more general terms, the study shows the potential usefulness of a goal displacement perspective in investigating the effectiveness of enforcement agencies.
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