Purpose This paper aims to explore the challenges encountered by the hospitality and tourism industry in managing the labour challenges it faces presently and will face in the coming years. Although there are several issues at play, there are actions that industry members can take both internally and by advocating externally for change. Design/methodology/approach This paper draws on insights from three industry members and two academics to explore key areas in which action can be taken to address labour demand challenges in the hospitality and tourism workforce. The identified action items combine these various types of expertise to provide a holistic frame of action. Findings The Canadian hospitality and tourism industry is facing an ever-increasing labour demand shortage. Industry members can confront this on multiple fronts, from front-line employee satisfaction to more regional and national advocacy efforts. A combination of activities is recommended. Practical implications Hospitality and tourism industry members can take numerous actions from this analysis, including developing stronger organization cultures that align with employee needs, exerting effort in balancing wage gap issues and maintaining pressure on government partners to provide support for establishing hospitality and tourism, so that it is viewed as a valuable career path. Originality/value This paper increases knowledge in the hospitality and tourism field by combining the current human resource management theory with observations from industry experts on the needs that exist now and are predicted in the coming years.

No abstract

Focuses on impact fee adoption as a means of financing growth in an increasing number of Florida communities. The discussion includes the types of impact fees, their multiple uses, the extent to which they have increased in number, and subsequent increases in costs to residents of new development. Concluding observations offer an analysis on the interplay of economic and political variables that may help to explain the present status of impact fees in Florida and their probable continued growth in Florida localities. While impact fees may be revenue enhancement mechanisms, they also raise serious policy making questions, the answers to which will depend on local political and economic circumstances.

No abstract

No abstract