This paper demonstrates how the art form jazz improvisation can be applied to organizational innovative activities, focusing specifically on product innovation. In the past, the literature on product innovation focused on well-planned approaches which followed a clearly-understood structure based on a rational-functionalist paradigm. However, it is becoming increasingly evident that this model is inappropriate in today's highly competitive business environment. A balance between structure and flexibility seems to be an appropriate way to manage the contradicting demands of control and creativity faced by organizations in highly competitive environments. Jazz improvisation provides this synthesis through the concept of `minimal structures'. We characterize the minimal structures that allow jazz improvisers to merge composition and performance, and then proceed to apply this approach to new product development.

This paper calls for research on organizational improvisation to go beyond the currently dominant jazz metaphor in theory development. We recognize the important contribution that jazz improvisation has made and will no doubt continue to make in understanding the nature and complexity of organizational improvisation. This article therefore presents some key lessons from the jazz metaphor and then proceeds to identify the possible dangers of building scientific inquiry upon a single metaphor. We then present three alternative models - Indian music, music therapy and role theory. We explore their nature and seek to identify ways in which the insights they generate complement those from jazz. This leads us to a better understanding of the challenges of building a theory of organizational improvisation. Copyright 2003 Blackwell Publishing Ltd..

This paper takes a critical look at the field of strategic human resource management and in particular the debate about the strategic value of the human resource. We identify the contribution as well as the problematic nature of the situational-contingency perspective. Drawing from the strategic management literature and the concept of resource heterogeneity, we then posit a resource-capability view of the firm and argue that the mutually reinforcing interaction between the stock of knowledge, skills and expertise (resources) and the organizational routines and human resource policies and practices (capabilities) generates human resource competencies whose strategic value is realizable to the extent that they are linked with core competencies. We. thus offer a reconceptualization of human resource competencies which goes beyond existing trait, behavioural and systems approaches. Finally, we identify the circumstances surrounding the generation and distribution of rents arising from the utilization of human resource competencies by drawing from transaction cost theory and industrial relations.

In this article, the authors review the growing body of literature on organizational improvisation in order to present an encompassing and systematic perspective on this concept. An integrative definition of its construct is presented together with a new way of measuring this phenomenon in organizational settings. The article further explores this construct by presenting its triggers, necessary conditions, influencing factors and major outcomes. The issues of improvisation’s growing legitimization in the organizational arena for practitioners and researchers alike are addressed in order to argue for the need for and interest in a fuller development research on this concept.