In many cases, warehouse logistics in the distribution SMEs usually do not have a standardization, structure, and methodology for the reception, storage, and dispatch. Most of the flows within the warehouse tend to occur over time, but there is no feedback or a choice of logistics tools to make it more efficient. This lack of tools causes problems such as a non-existent flow of information, a lack of warehouse organization, inventory control, and a non-existent work protocol. These problems cause the customer satisfaction index to shallow since mishaps usually occur during order delivery. The general objective of this research is to increase the indicator of complete orders, so the root causes of the problem are identified and quantified. After that, a model based on implementing Lean Warehousing tools such as multi-criteria ABC, 5S, Kardex and work standardization, and BPM methodology was also applied. Subsequently, the model's reliability was guaranteed using a simulation through Arena software and a pilot test. Finally, the model increased the indicator of orders entirely delivered by 12%.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.