The purpose of the International Safety Management Code (the ISM Code) is to promote safety culture in the maritime industry. Learning the lessons from incidents should help to improve safety performance since incidents and accidents can share the same root causes. The aim of this paper is to take a closer look at incident reporting in the Finnish shipping industry, to study the reasons for poor incident reporting and to suggest improvements to increase reporting. The paper consists of a literature study, which focuses on previous studies concerning incident reporting, and an interview study, which focuses on Finnish shipping companies and their personnel. The interview study confirmed that incident reporting does not function properly within the Finnish maritime industry. The maritime personnel have an occupational culture which is incompatible with the rule-based safety management approach provided by the ISM Code. The willingness to report incidents could be increased if all seafarers were involved in the reporting process and the preparation of corrective actions. In addition, the reporting procedures should be streamlined and developed to a more user-friendly direction.

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