No abstract

No abstract

No abstract

There has been growing research interest in what we term empathy-based stress, a process of traumatic stressor exposure, empathic experience, and adverse reactions among particular empathy-related professions, captured in the literatures on compassion fatigue, secondary traumatic stress, and vicarious traumatization in trauma-related lines of work. Although these three empathy-based strain constructs are highly related, each represents different components of similar strain responses. Unfortunately, extant reviews of the empathy-based stress literature are non-comprehensive and/or out of date. This qualitative review thus aims to synthesize and summarize the current literature on empathy-based stress at work and contribute to theoretical, methodological, and practical improvements in this area of research and practice. After introducing empathy-based strain constructs and their defining characteristics, we detail our review methodology and the primary theoretical and empirical themes derived through our review of the past decade of published literature. Then, we summarize conceptual, methodological, and analytical gaps in the empathy-based stress literature, helping to generate recommendations for the literature moving forward.

Information and communication technologies (ICTs) are rapidly becoming indispensable organizational tools. Though the benefits of such technologies have been trumpeted, recent research has examined the unique pressures that may be introduced through the lens of a construct called workplace telepressure, defined as an urge for and preoccupation with quickly responding to ICTs (e.g., email). The current study further explores the workplace telepressure construct as a unique contributor to measures of workplace well-being over and above perceived workplace demands and individual differences, introducing new constructs into the study of workplace telepressure. Furthermore, the study critically evaluates the term "telepressure" as applied to the underlying construct, as "pressure" may connote a perception of external force being placed on an individual, whereas the definition offered by past research identifies a preoccupation and urge to respond immediately to ICT messages, which may be internally generated. Finally, the ability of workplace telepressure to account for unique variance in workplace subjective well-being measures is investigated.