The negative emotions accumulated at work are easily overlooked, and unknowingly influence our lives and health. Happy emotions, positive interactions, and pleasant experiences can all effectively provide some opportunities to prevent fatigue and mitigate negative emotions and troubles. This study uses User-Centered Design (UCD) to investigate the needs of office workers dealing with work pressure, in the hopes that improved design can improve actual working conditions. ORID and empathy maps were used to elicit relevant experience and needs from the participants. Results showed that office workers tend to a certain degree to project emotional qualities on physical aspects of their work space, including furnishings and decorations. In the second stage, the Semantic Differential Scale was used to identify research limitations and scope, and identify a clear design direction. Finally, this study presents recommendations for the appropriate application of interactive design in office environments with the aim to provide points of reference for designers working in similar areas.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.