Objective: Despite the popularity of the Community College Survey of Student Engagement (CCSSE), this instrument has been criticized regarding its development, theoretical basis, validity, and connection to practice. In light of these concerns, this article reframes the survey by employing Chickering and Gamson’s seven principles, one of the survey’s original theoretical frameworks. A robust discussion of the new measure and its implications for research and practice is presented. Method: Chickering and Gamson’s theory was used to motivate, create, and evaluate a seven-factor model using items from the CCSSE. Drawing on responses from two community colleges ( N = 1,076), a confirmatory factor analysis (CFA) was used to test this model. Results: Findings provide support for a seven-factor model with high model fit and moderate-to-strong factor reliability. Contributions: This study offers a valid alternative approach to considering CCSSE data that may influence future work in the area of community college student engagement. We also consider how institutional research practitioners and other stakeholders can leverage study insights to promote student success across community college contexts.

Do you wish you could get out from behind your desk and find out what patrons really want? Are you stuck staring at your computer screen wishing your department's workflow could be more efficient and effective? If this sounds like you, come to this session to hear how one mid-size technical services department (acquisitions, cataloging, serials, and e-resources) at a regional public university of 6,000 students created a leaner, meaner, more focused unit by doing just that. By reorganizing our department and overhauling our workflow to take a more active role in the collection development process, we revitalized relationships with faculty and students to communicate and collaborate with faculty year-round. Focused on small and mid-size libraries, this session will teach attendees practical strategies to create more efficient workflows to better interact with users and hopefully save time and money in the process. Time will be built into the session for attendees to share about similar issues they have faced and their ideas on improving workflows and communication.Kyle McCarrell and LouAnn Blocker are librarians in their first professional positions in the Technical Services Department at Reese Library, Augusta State University in Augusta, Ga. Both had limited technical services experience before coming to Augusta State. Offering over 50 programs of study, Augusta State is part of the University System of Georgia and has an FTE of about 6,000 students.