In France, e-commerce has experienced steady growth over the past decade. A striking aspect is that it is now widespread among different segments of the population, including suburban and rural households. This growth has generated significant demand for dedicated delivery services to end consumers. Pickup points (PP) represent a fast-growing alternative to home delivery, accounting for about 20% of parcel deliveries to households. The article focuses on the strategy of PP network operators. Our results are threefold. We have documented the recent development of alternative parcel delivery services to e-shoppers in Europe, and especially in France. We have described how the operators have decided to organize their PP network, identifying main variables and constraints. We have provided an analysis of the spatial distribution of PPs in France. The paper shows that at the French national level, PPs are now a well established alternative to home deliveries and their presence covers urban, suburban and rural areas. While PP density in remote areas decreases faster than population density, rural e-consumers' accessibility to PP sites has reached a viable level. Furthermore, PP delivery services generate new types of B2B freight trips that are not yet included in current urban freight models.
This exploratory paper contributes to a new body of research that investigates the potential of digital market places to disrupt transport and mobility services. We are specifically looking at the urban freight sector, where numerous app-based services have emerged in recent years. The paper specifically looks at 'instant deliveries,' i.e. services providing on-demand delivery within two hoursby either private individuals, independent contractors, or employeesby connecting consignors, couriers and consignees via a digital platform. The paper provides an overview of the main issues concerning instant deliveries, supported by data (including a survey of 96 courier delivery providers) and examples. After presenting a typology of companies (digital platforms) involved in 'instant deliveries,' we question in what way they transform the urban freight current patterns. We highlight four issues, discussing their potential to impact urban freight services and related policies in European cities: 1) Freight trips and data; 2) Business models; 3) Labor legislation and work conditions; and 4) Local public policies. We conclude by saying that predicting the medium-term consequences of these changes is difficult, but it is essential that city planning and policies take account of these developments and consider how planning and possibly regulation needs to be adapted to these new ways of doing things.
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