This paper presents an analysis of a Markovian feedback queueing system with reneging and retention of reneged customers, multiple working vacations and Bernoulli schedule vacation interruption, where customers' impatience is due to the servers' vacation. The reneging times are assumed to be exponentially distributed. After the completion of service, each customer may reenter the system as a feedback customer for receiving another regular service with some probability or leave the system. A reneged customer can be retained in many cases by employing certain convincing mechanisms to stay in queue for completion of service. Thus, a reneged customer can be retained in the queueing system with some probability or he may leave the queue without receiving service. We establish the stationary analysis of the system. The probability generating functions of the stationary state probabilities is obtained, we deduce the explicit expressions of the system sizes when the server is in a normal service period and in a Bernoulli schedule vacation interruption, respectively. Various performance measures of the system are derived. Finally, we present some numerical examples to demonstrate how the various parameters of the model influence the behavior of the system. Mathematics Subject Classification 60K25 · 68M20 · 90B22

This paper deals with customers’ impatience behaviour for single server Markovian queueing system under K-variant working vacation policy, waiting server, Bernoulli feedback, balking, reneging, and retention of reneged customers. Using probability generating function (PGF) technique, we obtain the steady-state solution of the system. In addition, we prove the stochastic decomposition properties. Useful performance measures of the considered queueing system are derived. A cost model is developed. Then, the parameter optimisation is carried out numerically, using quadratic fit search method (QFSM). Finally, numerical examples are provided in order to visualize the analytical results.

This paper concerns the cost optimisation analysis of a discrete-time finite-capacity multiserver queueing system with Bernoulli feedback, synchronous multiple and single working vacations, balking, and reneging during both busy and working vacation periods. A reneged customer can be retained in the system by employing certain persuasive mechanism for completion of service. Using recursive method, the explicit expressions for the stationary state probabilities are obtained. Various system performance measures are presented. Further, a cost model is formulated. Then, the optimization of the model is carried out using quadratic fit search method (QFSM). Finally, the impact of various system parameters on the performance measures of the queueing system is shown numerically.

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