The emerging age of connected, digital world means that there are tons of data, distributed to various organizations and their databases. Since this data can be confidential in nature, it cannot always be openly shared in seek of artificial intelligence (AI) and machine learning (ML) solutions. Instead, we need integration mechanisms, analogous to integration patterns in information systems, to create multi-organization AI/ML systems. In this paper, we present two real-world cases. First, we study integration between two organizations in detail. Second, we address scaling of AI/ML to multi-organization context. The setup we assume is that of continuous deployment, often referred to DevOps in software development. When also ML components are deployed in a similar fashion, term MLOps is used. Towards the end of the paper, we list the main observations and draw some final conclusions. Finally, we propose some directions for future work.
Issue trackers, such as Jira, have become the prevalent collaborative tools in software engineering for managing issues, such as requirements, development tasks, and software bugs. However, issue trackers inherently focus on the lifecycle of single issues, although issues have and express dependencies on other issues that constitute issue dependency networks in large complex collaborative projects. The objective of this study is to develop supportive solutions for the improved management of dependent issues in an issue tracker. This study follows the Design Science methodology, consisting of eliciting drawbacks and constructing and evaluating a solution and system. The study was carried out in the context of The Qt Company's Jira, which exemplifies an actively used, almost two-decade-old issue tracker with over 100,000 issues. The drawbacks capture how users operate with issue trackers to handle issue information in large, collaborative, and long-lived projects. The basis of the solution is to keep issues and dependencies as separate objects and automatically construct an issue graph. Dependency detections complement the issue graph by proposing missing dependencies, while consistency checks and diagnoses identify conflicting issue priorities and release assignments. Jira's plugin and service-based system architecture realize the functional and quality concerns of the system implementation. We show how to adopt the intelligent supporting techniques of an issue tracker in a complex use context and a large data-set. The solution considers an integrated and holistic system view, practical applicability and utility, and the practical characteristics of issue data, such as inherent incompleteness.
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