No abstract

Over the years, several governments around the world have introduced a version of Standard Business Reporting (SBR) for information exchange with public agencies. Their main goals are to ease the reporting burden for businesses and the regulatory burden for government agencies. This paper takes a look at the adoption numbers in the Netherlands over multiple years. The objective of this paper is to analyse the adoption rates and explain them by revealing the steering instruments employed by government agencies looking to positive-ly influence SBR adoption. Our dataset consists of the total number of reports submitted using SBR towards the Tax Office, Chamber of Commerce and Industry, and the Education Executive Agency. Quantitative data analysis reveals different adoption rates and patterns in the aforementioned reporting chains. We found that adoption was positively influenced using a deliberate and fine-tuned set of steering instruments, including public-private governance, open communication and knowledge exchange, mandation, software community engagement and technical configuration (use of interfaces that match the sector specific reporting capabilities). When considering these steering instruments, policy makers and practitioners need to balance progressive standard setting and steady implementation.

Whereas open digital platforms drive innovation in industries, platforms in primary healthcare are mostly closed. Policy-makers have been looking for ways to open up primary healthcare platforms to stimulate collaboration and innovation and need to do so even more due to the ongoing COVID-19 crisis. Yet, there is not one way of opening up platforms in primary healthcare, just as it is unclear how different ways of openness can lead to more innovation. This paper analyzes the opportunities and challenges in realizing platform openness while examining alternative forms of openness. To answer this, we (1) conceptualize different forms of platform openness (sponsor-provider-platform-user openness), (2) examine how these forms of openness can resolve barriers to innovation, and (3) examine what challenges need to be overcome to realize that form of openness in practice, such as complexity in roles, regulations, and ICT infrastructure. The findings are relevant to structure further research on how platform openness leads to more innovations in healthcare.