IntroductionThe adoption of business process model notation (BPMN) in modelling healthcare trajectory can enhance the efficiency and efficacy of healthcare organisations, improve patient outcomes while restraining costs. Existing systematic reviews have been inconclusive regarding the effectiveness of BPMN in modelling healthcare trajectory. The aims of this scoping review are to map and aggregate existing evidence on the benefits and limitations associated with BPMN in healthcare trajectory, highlighting areas of improvement on BPMN and its extensions in healthcare. We will assess BPMN’s ability to model key dimensions or concepts of the healthcare process and to meet the needs of stakeholders. The review will highlight the advantages of this approach to support clinical activities and decision-making processes associated with the healthcare trajectory, proposing a conceptual framework for improving the use of BPMN in healthcare.Methods and analysisThis study will be performed in accordance with the methodological framework suggested by Arksey and O’Malley. A wide range of electronic databases and grey literature sources will be systematically searched using predefined keywords. The review will include any study design focusing on the application of the BPMN approach for optimising healthcare trajectories, published in either English or French from 1 January 2004 to 9 December 2021. Two reviewers will independently screen titles, abstracts and full-text articles and select articles meeting the inclusion criteria. A customised data extraction form will be used to extract data. The results will be presented using descriptive statistics and thematic analysis on qualitative data.Ethics and disseminationResearch ethics approval is not required. Review findings will be used to advance understanding about BPMN, its extensions and application in healthcare trajectory optimisation. The review will develop recommendations on tailoring BPMN strategies for optimising care pathways and decision-making processes. Findings will be disseminated in peer-reviewed journals, conferences and discussions with relevant organisations and stakeholders.

Introduction: The adoption of business process model notation (BPMN) in modeling healthcare trajectory can enhance the efficiency and efficacy of healthcare organizations and ultimately improve patient outcomes while restraining costs. However, existing systematic reviews have been inconclusive regarding the effectiveness of BPMN in modeling healthcare trajectory. The aims of this scoping review are to map and aggregate existing evidence on the main benefits and limitations associated with BPMN in healthcare trajectory and highlight areas of improvement on using BPMN and its extensions in healthcare practices, which have not been systematically scoped. Methods and Analysis : The proposed scoping review will be performed in accordance with the methodological framework suggested by Arksey and O’Malley and further refined by Levac et al. A wide range of electronic databases and grey literature sources will be systematically searched using predefined keywords, from 2004 onwards. The review will include any study design with a focus on the application of the BPMN approach applied for optimizing healthcare trajectories (e.g., diagnostic, and therapeutic process, decision making, cost, and resources), published in either English or French. Two reviewers will independently screen titles, abstracts, and full-text articles and select studies meeting the inclusion criteria. A customized data extraction form will be used to extract data from the included studies. The results will be presented in tabular format developed iteratively by the research team. Ethics and dissemination : Research ethics approval is not required as exclusively secondary data will be used. Review findings will be used to advance understanding about BPMN, its extensions and its application in healthcare trajectory optimization. The review will develop recommendations about how to tailor BPMN strategies at optimizing care pathways and decision-making processes. Our findings will be disseminated in peer-reviewed journals and presentations and through discussions with relevant organizations and stakeholders.

Introduction: The adoption of business process model notation (BPMN) in modeling healthcare trajectory can enhance the efficiency and efficacy of healthcare organizations and ultimately improve patient outcomes while restraining costs. However, existing systematic reviews have been inconclusive regarding the effectiveness of BPMN in modeling healthcare trajectory. The aims of this scoping review are to map and aggregate existing evidence on the main benefits and limitations associated with BPMN in healthcare trajectory and highlight areas of improvement on using BPMN and its extensions in healthcare practices, which have not been systematically scoped. Methods and Analysis: The proposed scoping review will be performed in accordance with the methodological framework suggested by Arksey and O’Malley and further refined by Levac et al. A wide range of electronic databases and grey literature sources will be systematically searched using predefined keywords, from 2004 onwards. The review will include any study design with a focus on the application of the BPMN approach applied for optimizing healthcare trajectories (e.g., diagnostic, and therapeutic process, decision making, cost, and resources), published in either English or French. Two reviewers will independently screen titles, abstracts, and full-text articles and select studies meeting the inclusion criteria. A customized data extraction form will be used to extract data from the included studies. The results will be presented in tabular format developed iteratively by the research team.Ethics and dissemination: Research ethics approval is not required as exclusively secondary data will be used. Review findings will be used to advance understanding about BPMN, its extensions and its application in healthcare trajectory optimization. The review will develop recommendations about how to tailor BPMN strategies at optimizing care pathways and decision-making processes. Our findings will be disseminated in peer-reviewed journals and presentations and through discussions with relevant organizations and stakeholders.