The following represents an attempt to define and clarify the evolving patois of chaos using the language managers and practitioners find most familiar. The convention of italicizing and making bold words and phrases defined elsewhere in the glossary has been employed to facilitate the reader's grasp of the terms.
The primary aim of this introductory article is to set forth a conceptual framework that sheds light on the evolving cosmology and meta-praxis of organizational change known as Chaos. The author who is also co-editor of this journal, points out how the five fundamental principles of this emerging worldview can be made both applicable to and actionable in the modern business enterprise.
A decision to don the chaos lens, adopt dialogue as its primary mode of communication, and to recognize the power of the organizational mind has fundamentally and irreversibly changed the way a Dutch capital‐equipment manufacturer operates in its rapidly complexifying global marketplace. Beginning in September 1999, the focus of an ever widening circle of its membership has been on transforming itself from the inside out, that is by changing profoundly the organizational mind – the “orgmind”. Two factors make this change process particularly noteworthy: first of all, it was designed on the fly. In other words, virtually every action, activity, meeting, workshop and so on was made up as they moved along their path to the future. Second, profound change was undertaken before it was time to do so. That is, the company was “sitting pretty” enjoying a major share of the market, solid profitability as well as strong morale and employee loyalty.
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