Two socioeconomic transformations, namely, the booms in the sharing economy and retail e-commerce, lead to the prospect where shared mobility of passenger cars prevails throughout urban areas for home delivery services. Logistics service providers as well as local governments are in need of evaluating the potentially substantial impacts of this mode shift, given their economic objectives and environmental concerns. This paper addresses this need by providing new logistics planning models and managerial insights. These models characterize open-loop car routes, car drivers’ wage-response behavior, interplay with the ride-share market, and optimal sizes of service zones within which passenger vehicles pick up goods and fulfill the last-mile delivery. Based on theoretical analysis and empirical estimates in a realistic setting, the findings suggest that crowdsourcing shared mobility is not as scalable as the conventional truck-only system in terms of the operating cost. However, a transition to this paradigm has the potential for creating economic benefits by reducing the truck fleet size and exploiting additional operational flexibilities (e.g., avoiding high-demand areas and peak hours, adjusting vehicle loading capacities, etc.). These insights are insignificantly affected by the dynamic adjustment of wages and prices of the ride-share market. If entering into this paradigm, greenhouse gas emissions may increase because of prolonged car trip distance; on the other hand, even exclusively minimizing operating costs incurs only slightly more emissions than exclusively minimizing emissions. The online appendix is available at https://doi.org/10.1287/msom.2017.0683 .

Portraying urban functional zones provides useful insights into understanding complex urban systems and establishing rational urban planning. Although several studies have confirmed the efficacy of remote sensing imagery in urban studies, coupling remote sensing and new human sensing data like mobile phone positioning data to identify urban functional zones has still not been investigated. In this study, a new framework integrating remote sensing imagery and mobile phone positioning data was developed to analyze urban functional zones with landscape and human activity metrics. Landscapes metrics were calculated based on land cover from remote sensing images. Human activities were extracted from massive mobile phone positioning data. By integrating them, urban functional zones (urban center, sub-center, suburbs, urban buffer, transit region and ecological area) were identified by a hierarchical clustering. Finally, gradient analysis in three typical transects was conducted to investigate the pattern of landscapes and human activities. Taking Shenzhen, China, as an example, the conducted experiment shows that the pattern of landscapes and human activities in the urban functional zones in Shenzhen does not totally conform to the classical urban theories. It demonstrates that the fusion of remote sensing imagery and human sensing data can characterize the complex urban spatial structure in Shenzhen well. Urban functional zones have the potential to act as bridges between the urban structure, human activity and urban planning policy, providing scientific support for rational urban planning and sustainable urban development policymaking.

The COVID‐19 pandemic has caught many nations by surprise and has already caused millions of infections and hundreds of thousands of deaths worldwide. It has also exposed a deep crisis in modeling and exposed a lack of systems thinking by focusing mainly on only the short term and thinking of this event as only a health crisis. In this paper, authors from several of the key countries involved in COVID‐19 propose a holistic systems model that views the problem from a perspective of human society including the natural environment, human population, health system, and economic system. We model the crisis theoretically as a feedback control problem with delay, and partial controllability and observability. Using a quantitative model of the human population allows us to test different assumptions such as detection threshold, delay to take action, fraction of the population infected, effectiveness and length of confinement strategies, and impact of earlier lifting of social distancing restrictions. Each conceptual scenario is subject to 1000+ Monte‐Carlo simulations and yields both expected and surprising results. For example, we demonstrate through computational experiments that maintaining strict confinement policies for longer than 60 days may indeed be able to suppress lethality below 1% and yield the best health outcomes, but cause economic damages due to lost work that could turn out to be counterproductive in the long term. We conclude by proposing a hierarchical Computerized, Command, Control, and Communications (C4) information system and enterprise architecture for COVID‐19 with real‐time measurements and control actions taken at each level.

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