The purpose of this study is to describe and analyze the objective conditions of academic administrative services, service quality based on service quality indicators, and supporting and inhibiting factors in the academic administration service process at the Faculty of Administrative Sciences, Universitas Brawijaya. The results of this study indicate that the service is in accordance with the Standard Operating Procedure (SOP), standardized, to improve the quality of service, it will conduct training of civil service operators and excellent service training. Based on service quality indicators, it shows that the results are sufficient to provide quality service results. The researcher concludes the policy, and physical and non physical resources support each other to achieve the quality of academic administrative services. Researchers suggest that all forms of academic administrative services are carried out on line and there are Standard Operating Procedures.

Journal of Indonesian Tourism and Development Studies[126]Abstract One form of the current trend in community empowerment is empowerment through tourism. Banyuwangi endeavor to develop the leading tourism attraction and tourism buffer. One of the buffer tourism developed in Ijen Crater Zone is Kampung Kopi (Coffee Village) Gombengsari Kalipuro District, Banyuwangi. This research used qualitative method with the type of research used a descriptive case study. In data collection, researchers used observation, interview, documentation and triangulation techniques. The analysis of case study data was carried out from reading transcripts/field notes, finding common findings and taking special findings, theoretical dialogue, triangulation of data and concluding the results of the study. The results of this study indicated that the empowerment program was conducted to change and increase community awareness, knowledge and skills in order to achieve local independence while utilizing existing local potential. The implementation of tourism management in Kampung Kopi Gombengsari is based on several principles described as follows: a) Engagement of all Stakeholders; the actors involved are classified into five actors (Government, private, community, academia, and media) or called as the Pentahelix Model, b) Continuous resource utilization and avoid the irreversible use of non-renewable resources, c) Advocating the value of local culture through the festival. Internal supporting factor for Kampung Kopi Gombengsari is various tourism potential. The external supporting factor is local government, NGOs, and other tourism actors' support. The internal inhibiting factor is the level of education and the emergence of tourism business competition. External Inhibitors involved road infrastructure which requires improvement, bureaucratic structure and tendencies.

Tourism has an important role to create and expand the employment opportunities, promote development and increase the district own source revenue, enrich local culture, and preserve the environment. Batu City is one of famous tourism destinations in Indonesia which has a high potential in natural and agricultural tourism attraction. The tourism development in Sidomulyo Tourism Village emphasizes on community empowerment. One of the problems that still faced by its people is the capital limitation, inadequate facilities, lack of human resources and technology. Therefore, the implementation of tourism village should be based on community based tourism that emphasizes self-reliance and community empowerment. Community-Based Tourism (CBT) implementation has the purpose to develop tourism industry; promote rural tourism based on local community empowerment; create jobs; reduce poverty; build an independent and resilient society; create an innovative human; and improve cross-sector cooperation in the tourism village development. Implementation of CBT in Sidomulyo couldn't be separated from the role of the various stakeholders. It is accordance with the principles of governance that the implementation of development which involving all actors namely the state (government), private sector, and society. The process in realizing the independent community through community empowerment program of tourism with the concept of community based tourism may be optimized for their several contributing factors. Some things become a supporting factor due to give a positive contribution to the implementation of community-based tourism.

Purpose This paper aims to examine the effect of communication, resources, disposition and bureaucratic structure to the success of energy subsidy policy, to examine the effect of moderation of variable scenario of renewable energy policy on the influence of communication, resources, disposition and bureaucracy structure on the success of energy subsidy policy. Design/methodology/approach This study was purposively (based on specific objectives) conducted in Jakarta, which is associated with the implementation and subsidy policy scenario, the study focused on the center of government, namely, the capital city, Jakarta. Collection of data in this research survey was conducted in June-August 2017. The sampling technique was proportional stratified random sampling that took up most of the 770 members of Masyarakat Peduli Energi dan Lingkungan and Masyarakat Energi Terbarukan Indonesia using a representative sample of results that have the ability to be generalized. Based on the formula Slovin (Solimun and Fernandes, 2017), a sample of 145 respondents was obtained. The research approach used was a quantitative with the analysis tool called the generalized structure component analysis. Findings This paper exhibited that all relationships between variables have a p-value of 0.05 except the third moderation and fourth moderation relationship. So it can be said that all relationships between variables are significant except the relationship between the variables of moderation to the relationship between the disposition variable (X3) on the successful implementation of subsidy policy (Y) and the relationship between the moderation variable to the relationship between bureaucracy structure variable (X4) to the successful implementation of subsidy policy. Originality/value The originality of the research refers to the following: The Policy Theory described by Edwards III (1980), and reinforced by the findings of Ratminto and Winarsih (2005), and Bloom et al. (2009), that communication, resources, dispositions and bureaucratic structures affect the success of the energy subsidy policy. This becomes the formulation of a hypothesized research problem whether communication, resources, disposition and bureaucratic structure affect the success of the energy subsidy policy. In fact, the conditions in Indonesia are quite different from the Western world, and the system in Indonesia has embraced subsidies. Therefore, this study also examines the moderating effects of renewable energy policy scenarios in the relationship between communication, resources, dispositions and bureaucratic structures on the success of the subsidy policy energy. Given that there is no strong theory that examines the effects of moderation of these four factors on the success of the energy subsidy policy. Therefore, as the development of Edward III Theory, this study examines the proposition of whether renewable energy policy scenarios reinforce or weaken (moderation effects) on the effects of communication, resources, dispositions and bureaucratic structures on the success of energy subsidy policies.

Nowadays, the policy of national higher education has an influence on  higher education in the Indonesian Navy in patterns and structures, types of education, educational outcomes or graduates of each educational strata. The human resources of the Navy were built by an using expert system with the field of each assignment being scholar soldier, with the development domain is Cognitive, Affective and Psychomotor Domains Granding. The equalization of graduates between academic and vocational education influences on the quantity and quality of standardized military lecturers as educators in the Navy education system which is harmonized with the prevailing national policy. Based on the existing gap due to the implementation of lecturer policy, the efforts that have been done, the purposes of this study are : 1) Describe and analyze the implementation of teacher and lecturer policy on Higher Education Vocation of the Indonesian Navy service vocation; 2) Finds the implementation model of policy of teacher and lecturer in higher education of vocation of the Indonesian Navy. In this research, the paper used Merilee S. Grindle model approach. It model uses to describe the implementation of policy of teachers and lecturers in higher education vocational service of the Indonesian Navy. The result of the policy implementation on vocation system of teacher and lecturer in higher education system of the Indonesian Navy has not given any significant result change, because there are still many obstacles in the process. The model of policy implementation of teacher and lecturer in higher education vocation of the Indonesian Navy officially started by synchronizing policy between the Higher Education Institution and the Indonesian Navy  then it is passed down to specific socialization program to support of lecturer policy objectives.